Elizabeth Snelgrove
Southern Hr,NL
Summary
Dynamic Municipal Clerk with a proven track record at the Town of Southern Harbour, excelling in agenda preparation and legal compliance. Expert in records management and meeting coordination, I enhanced operational efficiency and fostered effective communication. Recognized for my proactive approach and strong organizational skills, I consistently improved service delivery and citizen engagement.
Overview
32
32
years of professional experience
Work History
Municipal Clerk
Town of Southern Harbour
01.2013 - 07.2024
- Facilitated public meetings, ensuring compliance with local regulations and effective communication.
- Managed records and documentation, maintaining accuracy and organization for municipal operations.
- Assisted in preparing agendas, minutes, and reports for council meetings to support decision-making processes.
- Responded to citizen inquiries promptly, providing information on municipal services and programs.
- Coordinated election processes, overseeing voter registration and ballot distribution for local elections.
- Streamlined workflow procedures to enhance efficiency in administrative tasks within the clerk's office.
- Actively participated in professional organizations, staying up-to-date on industry trends and best practices to further improve service delivery.
Assistant Manager
NewOnt Ltd.
04.1996 - 03.2012
- Assisted in developing and implementing operational procedures to enhance team efficiency.
- Coordinated training sessions for new staff, ensuring smooth onboarding and adherence to company standards.
- Monitored daily operations, identifying areas for process improvement and providing actionable feedback.
- Supported management in analyzing performance metrics to drive strategic decision-making initiatives.
- Conducted regular audits of operational processes, ensuring compliance with industry regulations and quality standards.
Restaurant Manager
Kelly’s Diner
03.1993 - 12.1994
- Managed daily operations, ensuring efficient workflow and high customer satisfaction.
- Trained staff on menu knowledge, service standards, and food safety protocols.
- Oversaw inventory management to minimize waste and optimize supply chain efficiency.
- Implemented promotional strategies to increase diner traffic and enhance guest experience.
- Developed schedules to align staffing levels with peak business hours, maximizing productivity.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Coordinated with kitchen staff to ensure timely meal preparation and presentation standards.
Office Assistant
Cable Atlantic
06.1992 - 08.1992
- Assisted in managing daily office operations, ensuring smooth workflow and communication.
- Supported team with data entry tasks, enhancing efficiency through attention to detail.
- Processed incoming and outgoing mail, streamlining communication channels within the office.
Education
Certificates - Municipal Studies
CONA
St. John’sDiploma Micro Computer Business Applications - Computers
Career Academy
St. John's, NL03.1993
Administrative Assistant Honours - Office Admin, Accounting
CompuCollege
St John’s07.1991
Skills
- Agenda preparation
- Office management
- Records management
- Legal compliance
- Document control
- Meeting coordination
Languages
English
Full Professional
Timeline
Municipal Clerk
Town of Southern Harbour
01.2013 - 07.2024
Assistant Manager
NewOnt Ltd.
04.1996 - 03.2012
Restaurant Manager
Kelly’s Diner
03.1993 - 12.1994
Office Assistant
Cable Atlantic
06.1992 - 08.1992
Certificates - Municipal Studies
CONA
Diploma Micro Computer Business Applications - Computers
Career Academy
Administrative Assistant Honours - Office Admin, Accounting
CompuCollege