Elizabeth Sheldon
Fresno
Summary
Experienced and dedicated client-oriented case manager with over 10 years of expertise in social services. Analyzes complex situations, assesses needs, and makes sound judgments to ensure optimal outcomes for clients. Exceptional communication skills, both written and verbal, facilitate effective collaboration with individuals from diverse backgrounds. Proven ability to manage multiple tasks and prioritize responsibilities, resulting in efficient and timely service delivery.
Overview
19
19
years of professional experience
Work History
Artisan Bread Baker
Sheldon Bakes
03.2020 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced premium baked goods while ensuring workplace cleanliness and order.
Nanny
Shannon Petersen
11.2015 - 03.2021
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Case Manager I
Central Valley Regional Center
10.2012 - 02.2015
- Organized collaboration sessions with various professionals to create personalized plans for young clients.
- Analyzed client needs to align with suitable service offerings.
- Ensured all client data was up to date using Sandis' database.
- Communicated updates about program partnerships with clients, families, schools, and vendors.
Qualified Mental Retardation Professional (QMRP)
Mentor Network
05.2010 - 07.2011
- Managed operations across three six-bed facilities offering specialized care for clients.
- Examined claims of mistreatment against clients.
- Oversaw recruitment procedures, facilitated onboarding and handled employee dismissals.
- Facilitated recurring employee development programs and monthly training for more than 25 personnel.
- Maintained comprehensive client records with accuracy and efficiency.
- Completed monthly reports for each client, provided direct crisis intervention for clients, and tracked behavioral data
- Trained staff to properly engage with clients for active treatment
- Maintained regulatory compliance by working closely with licensing departments.
- Organized client consultations to identify priorities and ensure fulfillment of IPP targets.
- Coordinated weeknight administrative support for multiple sites while sharing weekend duties.
Senior Case Manager
OASIS
06.2006 - 05.2010
- Supervised the care and support of a diverse group of more than 65 clients.
- Interviewed clients and crafted tailored IPPs based on needs analysis.
- Collaborated with Department of Rehabilitation to achieve employment objectives for clients.
- Facilitated appropriate assistance to enhance clients' workplace and living autonomy.
- Facilitated connections for clients to obtain essential resources such as SSI benefits and food assistance programs.
- Created detailed reports for Department of Rehabilitation outlining job suitability analyses.
Behavior Assessment Assistant
Independent Consultants, Inc.
01.2007 - 01.2008
- Evaluated and interpreted behavioral patterns among individuals with disabilities.
- Reviewed client history and compiled detailed behavioral assessments.
- Created precise summaries detailing antecedents, consequences, and behavioral analyses.
- Developed interventions targeting physical aggression, verbal aggression, and self-injurious tendencies.
Education
Human Resources Certification - Human Resources
University of California, Davis
Davis, CABachelor of Science - Psychology
University of Phoenix
Fresno, CA12.2008
Skills
- Crisis Intervention
- Coordination
- Social Perceptiveness
- Time Management
- Service Orientation
- Judgment and Decision Making
- Writing
- Active Learning
Timeline
Artisan Bread Baker
Sheldon Bakes
03.2020 - Current
Nanny
Shannon Petersen
11.2015 - 03.2021
Case Manager I
Central Valley Regional Center
10.2012 - 02.2015
Qualified Mental Retardation Professional (QMRP)
Mentor Network
05.2010 - 07.2011
Behavior Assessment Assistant
Independent Consultants, Inc.
01.2007 - 01.2008
Senior Case Manager
OASIS
06.2006 - 05.2010
Bachelor of Science - Psychology
University of Phoenix
Human Resources Certification - Human Resources
University of California, Davis
Similar Profiles
Andrew BakesAndrew Bakes
Babysitter at Erica Taa Bakes, Sione Taa BakesBabysitter at Erica Taa Bakes, Sione Taa Bakes
Deepa ShimogaDeepa Shimoga
Cake Baker and Artist at Self- Employed (Dips Bakes) FB - Dip Bakes, IG - Dips_BakesCake Baker and Artist at Self- Employed (Dips Bakes) FB - Dip Bakes, IG - Dips_Bakes
Kayla LockhartKayla Lockhart
Counter Cashier/Food Service at Shakes and BakesCounter Cashier/Food Service at Shakes and Bakes