Certified Clinical Medical Assistant with expertise in vital sign monitoring and a proven ability to cultivate strong client relationships. Skilled in crisis intervention and medication administration, I effectively enhance client outcomes while ensuring compliance with healthcare ethics and HIPAA regulations. Committed to delivering compassionate care in challenging environments.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Client Care Coordinator
Hillside Management Services
09.2023 - Current
Provided counseling and support to clients with drug and alcohol abuse issues.
Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
Prepared and administered medications to alleviate client symptoms.
Obtained and documented client medical history at intake.
Collected and documented client medical information such as vital signs and blood alcohol level.
Taught substance abuse groups to help clients understand consequences of drug and alcohol use.
Displayed sensitivity to cultural and linguistic needs of clients served.
Proven ability to learn quickly and adapt to new situations.
Cultivated interpersonal skills by building positive relationships with clients.
Identified issues, analyzed information, and provided solutions to problems.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Certified Clinical Medical Assistant
Med First Urgent Care & Family Practice
05.2021 - 02.2023
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained patient medical history, medication information, symptoms, and allergies.
Assisted physicians with minor procedures, including preparing operating room and sterilizing instruments.
Completed EKGs and other tests based on patient presentation in office.
Followed appropriate procedures to minimize patient's exposure to radiation during X-rays.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing, and scanning documents.
Answered telephone calls to offer office information and answer questions.
Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Liaised with patients and addressed inquiries, appointment requests, and billing questions.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Associate of Science - Health Sciences
Saddleback College
Mission Viejo, CA
08-2025
Medical Assistant Diploma -
Caring For Life
Jacksonville, NC
03-2021
Skills
Vital sign monitoring
Injection administration
Specimens collection and processing
Drug screening
Pulmonary function testing
Sterilization techniques
Medical terminology
Electronic health records
Healthcare ethics
HIPAA compliance
Appointment scheduling
Inventory management
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to client care.
Certification
Basic Life Support for Healthcare Providers (BLS) | American Heart Association | Issued 12/19/2024 - Expires 12/2026
Certified Clinical Medical Assistant (CCMA) | National Healthcare Association | Issued 02/05/2023 - Expires 02/05/2027