Elizabeth Ruiz
Hawaiian Gardens
Summary
Self-motivated with proven leadership and organizational skills. Seeking to obtain a position that challenges and provides me the opportunity to reach my full potential professionally and personally, utilizing my abilities and years of experience in an organization that is progressive intellectually and technically and one in which practices collaborative leadership, integrity, and honesty.
Overview
20
20
years of professional experience
Work History
Account Manager / Risk Management
Guardsmark/Allied Universal/Capital Group
Irvine
10.2012 - Current
- Talent Acquisition
- Payroll Management
- Manages Account and leads employees
- Manages Personnel’s Schedule
- Introduces and enforces new rules, regulations and protocols
- Provides excellent Customer Service
- Professional phone etiquette
- Creates, Submits and Closes Work Orders and requests
- Addresses all emails on Outlook in a timely and professional manner and directs them to the appropriate personnel
- Addresses the needs of all employees, Associates, Contractors and Vendors
- Monitors and maintains live camera coverage
- Assists and responds rapidly with Medical and Fire alarm Emergencies
- Assist with new employee training
- Meets projects deadlines
- Multitasks
- Assigns and distributes tasks to employees
- Great communication skills, follows up on incidents, requests and concerns with the appropriate personnel
- Review and revises completed work
- Data entry
- Dispatcher
- Provides support to the Client and Employees
- Monitors and resolves unusual and suspicious activities
- Conducts inspections of day-to-day equipment to ensure it is operational
- Conducts Inventory
- Problem Solving
- Excellent Attention to Detail
Manager
McDonald’s
Los Alamitos
08.2006 - 10.2008
- Provided customer service
- Conducted customer transactions
- Prepared customer orders to standard
- Maintained the restaurant clean for customers and employees
- Took and Resolved customer complaints
- Supervised team members during shifts
Office Aide
City of Hawaiian Gardens
Hawaiian Gardens
07.2005 - 04.2006
- Answered all office phone calls
- Filed office paperwork
- Data entry
- Basic office functions: Copying, scanning, and faxing
- Provided Customer Service
Clerk
LMC Security Solutions
Hawaiian Gardens
10.2008
- Counting and separating large amounts of money
- Data Entry
- Conduct customer transactions
- Provided customer service
- Answered all office phone calls and directed them to appropriate department
Security Officer
- Duties
- Observe and report
- Assists in training new employees
- Communicates all matters to Liaisons
- Recognized and reported suspicious activity
Education
Associate’s degree - Criminal Justice
Everest College
Anaheim, CA10.2011
Medical Assistant Diploma -
Everest College
Anaheim, CA05.2009
General Education Diploma -
Artesia High School
Lakewood, CA06.2008
Skills
- Customer Service
- Team Leader
- Quick Learner
- Multitasks
- Organized
- Responsible
References
Available upon request
Timeline
Account Manager / Risk Management
Guardsmark/Allied Universal/Capital Group
10.2012 - Current
Clerk
LMC Security Solutions
10.2008
Manager
McDonald’s
08.2006 - 10.2008
Office Aide
City of Hawaiian Gardens
07.2005 - 04.2006
Security Officer
Associate’s degree - Criminal Justice
Everest College
Medical Assistant Diploma -
Everest College
General Education Diploma -
Artesia High School