Elizabeth Ross
Fort Erie,ON
Summary
Recreation Therapist with a diverse background in long-term care, creative media, and military service. Dedicated to improving the quality of life for older adults, particularly those with dementia, through tailored leisure activities and collaborative care. Proficient in assessments, program facilitation, and interdisciplinary teamwork, fostering meaningful connections in supportive environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Recreation Therapist
Park Place Seniors Living, Inc.
Chippawa, Canada
12.2025 - Current
- Developed individualized recreation plans for residents' physical and mental well-being.
- Facilitated group activities to promote social interaction and community engagement.
- Collaborated with healthcare team to assess resident needs and preferences.
- Organized therapeutic outings to enhance residents' quality of life and enjoyment.
Recreation Therapy Student
Park Place Seniors Living, Inc.
Chippawa, Canada
10.2025 - 12.2025
- Assisted residents with daily living activities and personal care.
- Coordinated recreational activities to enhance resident engagement and social interaction.
- Communicated effectively with residents, families, and staff about care needs.
Online Presence Coordinator
Ross Coordination
Niagara, Canada
01.2019 - 09.2025
- Coordinated project schedules and resources for multiple teams across various initiatives.
- Developed and maintained documentation for projects, ensuring thorough record-keeping.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Recreation Student
Niagara Region
05.2025 - 08.2025
- Collaborated with team members to develop programs.
- Conducted research using academic journals and online databases for various papers.
- Collaborated with peers to develop innovative solutions for educational challenges.
- Led group activities to promote teamwork and social interaction among participants.
Gallery Attendant
Rookleys
Ridgeway, Canada
10.2023 - 09.2024
- Monitored gallery spaces to ensure visitor safety and satisfaction.
- Assisted visitors with inquiries and provided information on exhibits.
- Conducted guided tours, enhancing visitor engagement and understanding of artwork.
- Maintained gallery cleanliness and organization to create a welcoming environment.
- Supported event setups, ensuring all materials were prepared for successful presentations.
- Collaborated with team members to coordinate daily operational tasks effectively.
- Utilized SEO best practices to optimize content visibility and search ranking.
- Edited and proofread manuscripts for grammar, style, and factual accuracy before publication.
- Collaborated with editors to refine articles and ensure clarity and coherence.
Receptionist
Trans American
Fort Erie, Canada
08.2023 - 10.2023
- Answered multi-line phone system and directed calls to appropriate departments.
- Handled incoming mail and packages, ensuring proper distribution.
- Maintained office supplies inventory and ordered items as needed promptly.
- Provided administrative support by preparing documents and coordinating meetings.
- Assisted clients with inquiries, providing information about services offered.
- Ensured cleanliness and organization of reception area for welcoming atmosphere.
Social Media Coordinator
Safari Niagara
Stevensville, Ontario
10.2022 - 01.2023
- Developed engaging content for social media platforms to enhance brand visibility.
- Collaborated with marketing team to align social media strategies with overall campaigns.
- Monitored social media channels for audience engagement and responded to inquiries.
- Analyzed performance metrics to refine content strategies and improve engagement.
- Coordinated promotional events and campaigns to drive social media interaction.
- Created visual assets using design tools for compelling social media posts.
- Assisted in managing influencer partnerships to expand reach and audience engagement.
- Tracked industry trends to stay updated on best practices for social media marketing.
- Wrote social media content to increase engagement with customers.
- Utilized Twitter and Facebook to promote products, services and content.
- Researched current trends in the industry to identify opportunities for growth through new social media channels.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Engaged with and responded to online audience through relevant comments.
Guest Experience Associate
Safari Niagara
Stevensville, Ontario
04.2022 - 10.2022
- Welcomed guests and provided information about attractions and services.
- Assisted in coordinating daily events and activities for visitors.
- Ensured cleanliness and organization of guest areas throughout the facility.
- Engaged with guests to resolve inquiries and enhance their experience.
- Collaborated with team members to maintain a positive atmosphere.
- Facilitated guided tours, sharing knowledge about wildlife and conservation efforts.
- Monitored guest feedback to identify areas for improvement in services.
- Supported special events by setting up equipment and managing logistics.
Sales Attendant
Sherwin-Williams
St Catharines, Canada
09.2021 - 01.2022
- Assisted customers with product selection and color matching.
- Maintained inventory levels and organized stock displays.
- Operated point-of-sale system for transactions and returns.
- Provided expert advice on paint applications and finishes.
- Collaborated with team members to ensure store cleanliness and safety.
Gas Station Attendant
GALES GAS BARS LIMITED
Fort Erie, Canada
05.2021 - 07.2021
- Operated fuel pumps and ensured proper fueling procedures for customer safety.
- Assisted customers with inquiries and provided friendly service at the cashier station.
- Maintained cleanliness of the gas station and surrounding areas to uphold company standards.
Imagery technician
Canadian Armed Forces | Forces armées canadiennes
, Canada
05.2016 - 04.2021
- Operated and maintained advanced military equipment and systems.
- Conducted location scouting to identify ideal settings for photo shoots.
- Maintained organized archives of digital photos for easy retrieval and reference.
- Photographed special events, parties, and portraits.
- Captured high-quality images for various commercial and editorial projects.
- Collaborated with clients to understand their vision and requirements.
- Utilized advanced photography equipment and software for editing and enhancing images.
Imagery Technician
Imagery Technician OP UNIFIER Ukraine
Lviv Region, Ukraine
07.2018 - 09.2018
- Working in tandem with a Public affairs officer to create Operation UNIFIER media and video content for public relations and communications.
Cashier Customer Service
Sears
New Brunswick, Canada
10.2015 - 05.2016
- Primary role was to assist customers in the in-store check-out process and on the floor help.
- Main duties included ringing up sales, bagging items, requesting price checks, handling points transactions, handling credit applications, collecting payment and giving appropriate change.
- Responsible for counting the contents of the cash register drawer at the end of night shifts, maintaining receipts, and records.
Summer Camp Counselor
Royal Canadian Sea Cadets
Nova Scotia, Canada
06.2015 - 08.2015
- Working in coordination with the HMSC Acadia chain of command I helped educate and organize 36 junior Cadets over a period of 3 weeks twice.
Photographer/ Assistant Manager
Cherry Hill Photo Enterprises
New Brunswick, Canada
04.2015 - 04.2015
- The Assistant Manager is responsible for supporting the Location Manager to ensure the smooth and efficient operations of the Easter Bunny photo set.
- Responsibilities include hiring staff, budgets, sales recording, bank deposits, and all aspects of set operations.
Photographer/Cashier
Cherry Hill Photo Enterprises
New Brunswick, Canada
11.2014 - 12.2014
- Captured high-quality images for various events and sessions.
- Managed lighting and camera settings for optimal photo quality.
- Collaborated with clients to understand their photography needs.
- Edited and retouched photographs using industry-standard software.
- Organized and maintained equipment for efficient workflow.
Cashier Customer Service
Cleves Source for Sports
New Brunswick, Canada
11.2013 - 01.2014
- Processed customer transactions efficiently at point of sale.
- Assisted customers with product inquiries and recommendations.
- Maintained a clean and organized checkout area for optimal service.
- Handled cash, credit, and gift card transactions accurately.
- Coordinated with team members to manage busy sales periods effectively.
- Engaged with customers to enhance their shopping experience positively.
Education
Bachelor of General Studies - Applied Studies
Athabasca University
12.2025 - 01.2026
2 Year Diploma - Therapeutic Recreation/Recreational Therapy
Niagara College
Welland, ON 09.2024 - 12/2025
Certificate - Military Operational Art and Science/Studies
Algonquin College of Applied Arts and Technology
High School Diploma -
Renfrew Adult Highschool
Photography and Videography Course - Photography and Videography
Canadian Armed Forces
Skills
- Web Content Writing
- Web Analytics
- Online Marketing
- Teamwork
- Time Management
- Multi-tasking
- Camera Operation
- Point of Sale (POS) Operation
- Problem Solving
- Computer Skills
- Internet Skills
- Business Analysis
- Effective Communication
- Customer Service
- Merchandise Advice
- Merchandise Display
- Customer Interaction
- Recreation therapy
- Program evaluation
- Customer communication
- Team collaboration
- Content creation
- Activity adaptation
- Time management
- Artistic direction
- Empathy development
- Leisure education
- Community integration
Certification
- Pleasure Craft Operators License
- Developing Empathy for the Lived Experience of Psychiatric Disability: A Simulation of Hearing Distressing Voices
- Empowering families affected by psychosis
- Ethical Conduct for Research Involving Humans CORE-2022
Publications
- Garrison Petawawa personnel deploy on Operation LASER
- Garrison Petawawa's NDWCC for United Way concludes
- Pilot project gives a chance for women to experience a military career
- Canadian military tests new camouflage uniform
Awards
- First Place, Military Life, OS
- Lady Baden Powell Award
- Canada Cord
- Legion Medal of Excellence
- Special Service Medal - Expedition
Languages
English, Native or Bilingual
Timeline
Bachelor of General Studies - Applied Studies
Athabasca University
12.2025 - 01.2026
Recreation Therapist
Park Place Seniors Living, Inc.
12.2025 - Current
Recreation Therapy Student
Park Place Seniors Living, Inc.
10.2025 - 12.2025
Recreation Student
Niagara Region
05.2025 - 08.2025
2 Year Diploma - Therapeutic Recreation/Recreational Therapy
Niagara College
09.2024 - 12/2025
Gallery Attendant
Rookleys
10.2023 - 09.2024
Receptionist
Trans American
08.2023 - 10.2023
Social Media Coordinator
Safari Niagara
10.2022 - 01.2023
Guest Experience Associate
Safari Niagara
04.2022 - 10.2022
Sales Attendant
Sherwin-Williams
09.2021 - 01.2022
Gas Station Attendant
GALES GAS BARS LIMITED
05.2021 - 07.2021
Online Presence Coordinator
Ross Coordination
01.2019 - 09.2025
Imagery Technician
Imagery Technician OP UNIFIER Ukraine
07.2018 - 09.2018
Imagery technician
Canadian Armed Forces | Forces armées canadiennes
05.2016 - 04.2021
Cashier Customer Service
Sears
10.2015 - 05.2016
Summer Camp Counselor
Royal Canadian Sea Cadets
06.2015 - 08.2015
Photographer/ Assistant Manager
Cherry Hill Photo Enterprises
04.2015 - 04.2015
Photographer/Cashier
Cherry Hill Photo Enterprises
11.2014 - 12.2014
Cashier Customer Service
Cleves Source for Sports
11.2013 - 01.2014
Certificate - Military Operational Art and Science/Studies
Algonquin College of Applied Arts and Technology
High School Diploma -
Renfrew Adult Highschool
Photography and Videography Course - Photography and Videography
Canadian Armed Forces