Elizabeth Romero
Fresno
Summary
Experienced advocate skilled in supporting families and fostering positive outcomes. Strong focus on collaboration, adaptability, and achieving results. Expertise in conflict resolution, resource coordination, and empathetic communication. Reliable and flexible, consistently meeting evolving needs of clients and team members.
Overview
17
17
years of professional experience
Work History
Consumer Family Advocate
Centro La Familia Advocacy Services
12.2024 - Current
- Facilitated access to community resources for families in crisis.
- Coordinated workshops and support groups addressing family dynamics and personal development.
- Advocated for clients' needs with local agencies to ensure comprehensive service delivery.
- Developed individualized action plans tailored to client goals and circumstances.
Direct Care Worker
Manuch Inc.
08.2022 - 09.2024
- Monitored residents ages 12-18 and completed all documentation including incident reports
- Prepared medications and transported resident to appointments
Direct Care Counselor
KYJO Enterprises Inc.
10.2019 - 06.2022
- Participated in daily activities and encouraged residents to program
- Monitored and provided documentation such as daily logs and incident reports
- Deescalated when needed and provided counseling to youth
Laundry Attendant
Travel Inn & Suites
05.2018 - 09.2019
- Washed soiled linen and provided housekeeping with clean folded linen
Service Specialist
Savemart Supermarkets
03.2016 - 05.2018
- Bagged groceries for customers and collected carts in cart corrals
Nanny
Gonzalez Family
06.2010 - 01.2016
- Provided care for children 0-5 years old along with light housekeeping
Direct Care Staff
Ruby's Valley Care Home
07.2014 - 09.2015
- Monitored cameras to ensure residents were safe and completed incident reports
- Participated in staff briefings and activities with residents
Hostess
Denny’s
10.2008 - 05.2010
- Provide menus for guests and seat them accordingly
- Provide checks itemizing the totals for guests
Education
Bachelor of Arts - Psychology
California State University
Fresno, CA12-2025
Associate of Arts - Psychology
Fresno City College
Fresno, CA12.2021
Associate of Science - Criminal Justice
San Joaquin Valley College
Fresno, CA09.2014
Skills
- Computer skills: Microsoft Office (Word, Excel, PowerPoint, Zoom)
- Bilingual in English and Spanish
- 5 years providing Direct Care Counseling and 4 years providing customer service
- CPI and Trauma Informed Care trained
- Case tracking and follow up
- Family advocacy
- Community resources
- Multicultural sensitivity
- Effective communication
- Case management
Timeline
Consumer Family Advocate
Centro La Familia Advocacy Services
12.2024 - Current
Direct Care Worker
Manuch Inc.
08.2022 - 09.2024
Direct Care Counselor
KYJO Enterprises Inc.
10.2019 - 06.2022
Laundry Attendant
Travel Inn & Suites
05.2018 - 09.2019
Service Specialist
Savemart Supermarkets
03.2016 - 05.2018
Direct Care Staff
Ruby's Valley Care Home
07.2014 - 09.2015
Nanny
Gonzalez Family
06.2010 - 01.2016
Hostess
Denny’s
10.2008 - 05.2010
Bachelor of Arts - Psychology
California State University
Associate of Arts - Psychology
Fresno City College
Associate of Science - Criminal Justice
San Joaquin Valley College