Elizabeth Robertson
Toronto,ON
Summary
Dynamic and results-driven professional with extensive experience in customer service and sales strategies. Proven ability to build strong client relationships and manage inventory effectively. Recognized for enhancing guest experiences through exceptional service and teamwork, consistently exceeding performance targets in fast-paced environments.
Overview
2024
2024
years of professional experience
Work History
Server
Moxies Bar & Grill
- Handled cash transactions accurately, ensuring secure handling of payments.
- Adapted quickly to fast-paced environment, prioritizing tasks under pressure.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Liars Kitchen + Social
01.2024 - 2025
- Delivered exceptional customer service, ensuring positive dining experiences for all patrons.
- Managed food and beverage orders efficiently, maintaining accuracy throughout service.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Facilitated training sessions for new servers on menu details and service standards.
- Maintained cleanliness and organization of the dining area, enhancing overall ambiance.
- Engaged with guests to gather feedback, contributing to improved service strategies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Stylist
Banana Republic
11.2022 - 11.2023
- Provided personalized styling advice to enhance customer shopping experiences.
- Assisted in visual merchandising to maintain brand standards and attract customers.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Managed inventory levels, ensuring product availability and organization on the sales floor.
- Developed strong product knowledge to effectively communicate features and benefits to clients.
- Participated in promotional events, driving engagement and increasing foot traffic in-store.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
Bartender
Chucks Roadhouse
05.2019 - 2020
- Prepared and served a variety of alcoholic and non-alcoholic beverages to customers.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Engaged with customers to provide exceptional service and enhance overall experience.
- Developed knowledge of drink recipes, ingredients, and seasonal promotions to recommend options effectively.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Aesthetician
Canadian Career Colleges
Barrie, ON07.2018
Skills
Customer service
Languages
English
Professional Working
Timeline
Server
Liars Kitchen + Social
01.2024 - 2025
Stylist
Banana Republic
11.2022 - 11.2023
Bartender
Chucks Roadhouse
05.2019 - 2020
Server
Moxies Bar & Grill
Aesthetician
Canadian Career Colleges