ELIZABETH RIVERA
Cornwall,Canada
Summary
Dedicated specialized cleaner proficient in maintaining industrial environments and adhering to safety protocols. Recognized for meticulous attention to detail and efficient task management, contributing to operational efficiency. Experience in customer service enhances interactions with clients and supports a positive workplace atmosphere.
Overview
8
8
years of professional experience
Work History
Housekeeper
Ramada
Cornwall, Ontario
08.2025 - 07.2026
- Cleaned guest rooms and public areas to maintain hotel standards.
- Replaced bed linens in guest rooms to ensure cleanliness and comfort. and towels, tidied up rooms.
- Handled laundry duties, ensuring cleanliness and organization of linens for guest satisfaction.
- Shifted furniture like beds and sofas to facilitate comprehensive cleaning of dust and dirt, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Coordinated with front desk staff to optimize room turnover and enhance guest experience.
- Followed safety protocols for handling cleaning chemicals and equipment.
- Monitored cleaning supply inventory and informed management for replenishment.
- Engaged with clients and guests during daily duties to create a friendly and welcoming environment. Engaged Engaged with clients and guests when performing daily duties.
Specialized Cleaner
TMB Service Group
06.2022 - 05.2024
- Sanitized industrial equipment in automated warehouse to ensure safety protocol compliance.
- Stored hazardous cleaning chemicals and equipment safely after use to minimize accident risk.
- Followed safety procedures like LOTO, maintaining a secure work environment.
- Maintained cleanliness across 50,000 sq. ft. facility to support operational efficiency.
- Conducted inspections of cleaning equipment and chemicals, ensuring adherence to safety standards.
Customer Service
Less Clothing Store
El Salvador
11.2018 - 02.2019
- Greeted customers courteously, enhancing satisfaction and increasing repeat visits by 20%.
- Assisted customers with outfit selection, enhancing their experience through personalized advice.
- Arranged merchandise to improve customer navigation and boost sales.
- Maintained accurate inventory records, reducing discrepancies by 10% and ensuring stock availability.
Education
Advanced English Certificate -
Academia Europea
El salvador04-2022
High school -
El salvador11-2017
Skills
- Chemical Handling
- Equipment Sanitization
- Facility Maintenance
- Industrial Cleaning
- Customer Service
- Inventory Management
- Visual Merchandising
Languages
- English
- Spanish
Timeline
Housekeeper
Ramada
08.2025 - 07.2026
Specialized Cleaner
TMB Service Group
06.2022 - 05.2024
Customer Service
Less Clothing Store
11.2018 - 02.2019
Advanced English Certificate -
Academia Europea