ELIZABETH REYES
Pomona
Summary
Detail-oriented and bilingual Administrative Assistant with extensive experience providing high level administrative and clerical support in educational, nonprofit, and business settings. Proven ability to manage calendars, schedule meetings, prepare correspondence, process financial transactions, and maintain organized filing systems while ensuring accuracy and confidentiality. Skilled in supporting diverse teams, coordinating department operations, and delivering excellent customer service to students, staff, and the public. Proficient in Microsoft Office, Google Workspace, and database systems. Committed to fostering an inclusive, student-centered environment aligned with the University of California’s values of equity, access, and excellence.
Overview
11
11
years of professional experience
Work History
Caseload Technician II - Child Development
Pomona Unified School District
06.2024 - Current
- Responded promptly to phone calls from clients or referral sources seeking assistance or information about available resources.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Developed relationships with local agencies to ensure access to necessary services for clients.
- Established effective working relationships with other social service agencies to coordinate services for the best interest of the client. Additionally, I established effective partnerships with social service agencies, ensuring coordinated services for the clients' best interests.
- Supported operations by reviewing requisitions, managing case documentation, and coordinating services between schools, families, and providers.
- Processed and tracked purchase orders, invoices, and reimbursements for district programs.
- Provided administrative support including scheduling, correspondence, timekeeping, and data entry.
- Served as primary liaison for parents and staff, offering solutions and information with professionalism.
Program Assistant II
Foothill Family Service
10.2023 - 06.2024
- Processed client and vendor documentation, including purchase requisitions and service requests, ensuring compliance with organizational and state requirements.
- Coordinated administrative support for cross-functional teams, including scheduling, training, and meeting facilitation.
- Reviewed and verified invoices, tracked expenditures, and provided follow-up with vendors to ensure timely processing.
- Assisted in preparing reports and summaries for supervisors, analyzing service data to support program outcomes.
- Delivered customer service to families, providers, and internal staff, handling sensitive information with discretion.
- Managed both digital and physical filing systems and retrieved documents as required.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Before and After School Assistant
Foothill Country Day School
02.2023 - 06.2023
- Facilitated structured group play and learning activities, supporting social-emotional development.
- Implemented age-appropriate behavior management strategies.
- Observed and documented student behavior, and communicated regularly with families.
Program Leader
Think Together
05.2022 - 10.2022
- Implemented play and exploration activities in support of the curriculum.
- Supported students in making positive behavior choices, and used gentle disciplinary measures when needed.
- Monitored student progress, and assisted students and teachers with resolving problems.
- Led enrichment and behavior support activities for students in a group setting.
- Promoted positive behavior choices through guidance and intervention techniques.
- Partnered with site leadership to address individual student behavior needs.
Accounting & Administrative Assistant
Esiso Inc.
01.2015 - 01.2021
- Managing Accounts receivable and payables
- Coordinate meetings and appointments
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Processed accounts payable and receivable, purchase orders, and vendor invoices with accuracy and timeliness.
- Obtained and compared quotes from multiple vendors, supporting purchasing decisions and negotiating favorable terms.
- Coordinated logistics for conventions and special orders, ensuring smooth operations for company events.
- Managed calendars, travel arrangements, and meeting minutes for senior staff.
Education
Bachelor of Arts - Education, Social Human Behavioral Studies
University of California, Riverside
Riverside, CA09.2023
Associate of Arts - Sociology
Mt San Antonio College
Walnut, CA06.2021
Associate of Arts - Social Justice
Mt San Antonio College
Walnut, CA06.2021
Skills
- Procurement & Purchasing Support
- Invoice & Requisition Processing
- Vendor Quotes & Contract Coordination
- Administrative & Office Support
- Timekeeping & Training Coordination
- Data Review, Analysis & Reporting
- Meeting, Travel & Event Coordination
- Strong Customer Service & Communication
- Microsoft Office Suite (Word, Excel, Outlook)
- QuickBooks & Data Management Systems
Languages
Spanish
Native or Bilingual
Timeline
Caseload Technician II - Child Development
Pomona Unified School District
06.2024 - Current
Program Assistant II
Foothill Family Service
10.2023 - 06.2024
Before and After School Assistant
Foothill Country Day School
02.2023 - 06.2023
Program Leader
Think Together
05.2022 - 10.2022
Accounting & Administrative Assistant
Esiso Inc.
01.2015 - 01.2021
Associate of Arts - Sociology
Mt San Antonio College
Associate of Arts - Social Justice
Mt San Antonio College
Bachelor of Arts - Education, Social Human Behavioral Studies
University of California, Riverside
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