Elizabeth Ratcliffe
San Diego
Summary
Experience in providing exceptional, fun and professional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Competitive Gymnastics Coach
Socal Ttc
08.2020 - Current
- Developed strong relationships with parents, ensuring open communication channels for discussing their child''s progress and any concerns.
- Assisted in organizing successful fundraising events to support the competitive gymnastics program''s financial needs.
- Conducted skill-building workshops focusing on specific areas of improvement resulting in higher scores during competitions.
- Increased team success at competitions through effective coaching strategies and motivational techniques.
Front Desk Receptionist
Socal Ttc
06.2020 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Helped schedule classes, helped with questions in need, answer the phone
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Fusion Academy
Scripps Ranch, CASkills
- Effective communication
- Growth mindset encouragement
- Time management capabilities
- Telephone etiquette
- Problem-solving skills
- Scheduling
- Appointment scheduling
- Oral and writing communication
Timeline
Competitive Gymnastics Coach
Socal Ttc
08.2020 - Current
Front Desk Receptionist
Socal Ttc
06.2020 - 08.2024
High School Diploma -
Fusion Academy
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