ELizabeth Rapisura cano
Pine Grove
Summary
Dynamic operations manager with a proven track record at Long Branch Mercantile Inc., excelling in business strategy development and relationship management. Successfully enhanced brand visibility and optimized supply chain processes, achieving significant profit margin improvements. Adept at training teams and fostering client relationships, demonstrating strong leadership and communication skills.
Overview
31
31
years of professional experience
Work History
OWNER /OPERATOR
LONG BRANCH MERCANTILE INC.
Pine Grove, CA
04.2022 - 06.2025
- Managed daily operations, ensuring efficient inventory management and customer service excellence.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Streamlined supply chain processes, reducing lead times and improving product availability.
- Trained and mentored staff on operational best practices and customer engagement techniques.
- Cultivated relationships with local suppliers, negotiating favorable terms to optimize costs.
- Maximized profit margins by effectively negotiating pricing agreements with retail partners.
- Trained associates on product specifications, merchandising, counter organization and retail sales.
- Assisted retail establishments in curating their wine selections based on consumer demographics and preferences.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Job Coach/Activities Coordinator
Options in Education
Stockton, CA
01.2007 - 09.2012
- Developed individualized employment plans to align client skills with job opportunities.
- Facilitated workshops to enhance job-seeking strategies and interview techniques.
- Collaborated with local employers to identify job openings and employer needs.
- Monitored client progress and provided ongoing support to ensure successful employment outcomes.
- Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.
- Collaborated with local employers to identify job opportunities for clients.
- Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
- Guided clients through career transitions by identifying transferable skills and aligning them with new opportunities.
- Advocated on behalf of clients with potential employers, increasing job placement success rates.
- Evaluated client skills and job readiness, providing constructive feedback and actionable advice.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Established and maintained quality control standards.
Assistant Racehorse Trainer
Apple Bite Thorough Bred Ranch
French Camp, CA
10.2003 - 03.2007
- Assisted in training racehorses, implementing tailored exercise regimens to enhance performance.
- Coordinated daily feeding and grooming schedules to maintain horse health and readiness.
- Monitored horse behavior and health, reporting changes to senior trainers for timely interventions.
- Developed training plans based on individual horse assessments, ensuring optimal development paths.
- Enhanced overall stable management by staying current on industry trends and advancements through regular professional development opportunities.
- Coordinated with equine nutritionists to create customized feeding plans, promoting optimal weight management and energy levels in our horses.
- Maintained strict adherence to safety standards when handling horses or operating equipment.
- Provided hands-on assistance during veterinary visits, ensuring proper care and treatment were administered as needed.
- Evaluated potential racehorses through thorough examinations, identifying strengths and weaknesses for targeted training approaches.
- Facilitated a smooth transition during horse transportation to various racing venues, ensuring minimal stress for both horses and team members.
Server/bartendet
Banta Inn
Banta
03.1994 - 09.2003
- Delivered exceptional customer service in high-volume dining environment.
- Oversaw daily operations, ensuring adherence to health and safety regulations.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Developed strategies for improving table turnover rates during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
High School Diploma -
VENTURA HIGH SCHOOL
VENTURA CA02-1976
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business strategy development
- Relationship management
- Client relationship management
Accomplishments
MOTHER GRANDMOTHER AND GREAT GRANDMOTHER.AND WIFE TO MY LATE HUSBAND FOR 25 YEARS. I START WITH THIS ACCOMPLISHMENT FIRST BECAUSE FOR ME IT GAVE ME THE DRIVE SECURITY AND MOTIVATION TO KEEP IMPROVINGT MYSELF AND MY PROFESSION
AL ABILITIES. THIS ALSO WAS A GREAT ASSET FOR MY FAMILY.
MY SECOND MOST IMPORTANT ACCOMPLISH MENT WAS WHEN I WAS ABLE TO TRAIN A WILD MUSTANG AFTER DEVELOPING A RELATIONSHIP WITH HER THAT TOOK 9 LONG MONTHS. HER SASSY AND I WAS NEVER MORE CONFIDENT AND SURE OF MYSELF .
Timeline
OWNER /OPERATOR
LONG BRANCH MERCANTILE INC.
04.2022 - 06.2025
Job Coach/Activities Coordinator
Options in Education
01.2007 - 09.2012
Assistant Racehorse Trainer
Apple Bite Thorough Bred Ranch
10.2003 - 03.2007
Server/bartendet
Banta Inn
03.1994 - 09.2003
High School Diploma -
VENTURA HIGH SCHOOL
MOTHER OF 2 GRAANDMOTHER OR 12 GREAT GRANMOTHER OF 5
THERE WERE MANY YEARS THAT EVERYONE NEEDED TO MOVE HOME FOR ONE REASON OR ANOTHER. AT THE TIME I REMEMBER NOT WANTING TO GET OFF WORK AND GO HOME. THATS WHEN THE WORK REALLY BEGAN. MY GRANDCCHILDREN STILL TO THIS DAY SET THE DINNER TABLE WITH DISHES AND CLOTH NAPKINS. THERE WAS SUCH A JOY IN DOING ALL OF THE CHORES BECAUSE WE MADE IT A COMPETION. WHO CAN DO IT THE BEST BUT THE FASTEST TOO. AFTER CHORES WE ALWAYS WERE OUTSIDE PRACTICING OUR TEAM ROBING OR SOMETIME EACH OTHER. DONT BE FOOLED WE HAD SOME VERY HARD TIMES AND TIMES WHEN A NEW BABY WAS BORN AND WAS NOT EXPECTED TO LIVE. HE IS NOW 22 YEARS OLD AND LOVES LIFE LIKE NO OTHER. A GOOD MAN HE HAS BECOME.
MY MOTHER IS 101 YEARS OLD. SHE STILL CHEATS AT CARDS BUT WE STIL CALL HER ON IT. BUT WE DONT TAKE HER WIN AWAY. MY MOTHER SINGLE RAISING 5 GIRLS IN THE 1950S. SHE TAUGHT ALL OF US THE VALUE OF WORK ETHICS AND HONESTY. THAT HAS BECOME A LEGACY. THERES NO FAMILY WITH SADNESS REGRETS AND SET BACKS. BUT AFTER THOSE HAVE COME AND GONE ITS THE FAMILY LEFT THERE TOGETHER TO PICK UP THE PIECES AND MAKE MORE HAPPY TIMES AND MEMORIES FOR EVER.