Summary
Overview
Work History
Skills
Relevant Experience:
Volunteer Experience:
Education:
References:
Timeline
Generic

Elizabeth Ramdin

Etobicoke,Ontario

Summary

To obtain a position as a full time receptionist where I can utilize my excellent communication and organization skills and leave room for growth.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Weston Fprd
Toronto, Ontario
12.2023 - Current
  • Developed and maintained filing systems for confidential documents and records.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Processed invoices for payment using accounting software applications.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Facilitated communication between different departments within the organization.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Directed customer inquiries to appropriate department personnel.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Summer Camp Counselor

Delta Family Resource Centre
Toronto, ON
06.2019 - 08.2019
  • Plan and over see came activities
  • Guide and teach a range of indoor and outdoor activities
  • Ensured campers safety and monitor their activities while on trips
  • Set up and ensure recreation equipment is secure and stored away properly
  • Instruct campers in daily routines and cleanup tasks
  • Follow safety and emergency procedures and guidelines
  • Work one-on-one with campers that needed the extra support with behavioural issues
  • Instruct and organize camper projects. (Arts and crafts, and other dramatics)
  • Performed administrative task (Filing, record keeping of cash, speaking to parents, etc.) as needed

Call Centre Agent

Voice Logic
Toronto , On.
05.2019 - 06.2019
  • Responsible for making outbound calls for different company's such as Ford, Nissan, BMW and other dealerships to remind their valuable customers about upcoming VIP events

Front Desk Receptionist

Food Basics
Toronto, ON
04.2015 - 10.2016

Food Basic.

• Front end customer service clerk.
• Cash office.
• Key holder in trainer.

Inventory Control Specialist

National Logistics Service
Toronto , ON.
01.2014 - 01.2015

• Manage major retail client PVH / Pentland /Ann Taylor/ Implus and Golf
town products
• Maintain Adjustment and Discrepancy log daily
• Do Cycle Counts to improve inventory accuracy
• Manage Recon Report and make all adjustments using proper codes
• Interfaced with warehouses and other departments to resolve client issues
• A strong problem solver
• Wrote SOP instruction for warehouse

Administrative Assistant:

National Logistics Service.
Toronto , ON
07.2013 - 01.2014

Admininstrative Assistant.

  • Typed documents, entered data in system in an organized manner to provide efficiency in the workplace.
  • Answered phone inquiries and completed administrative duties as delegated while maintaining a professonal enviornment.
  • Responded in timily manner to all client's emails to ensure customer satisfaction.
  • Preformed filing, photocopying, scanning and faxing letters and other documents while ensuring confidentiality of clients.
  • Composed letters and emils to clients regarding important/urgent matters and responsible for shredding confideential documents to prevent breachingof client's personal information.
  • Covered front desk receptionist duties by answering phone call and taking messages from clients
  • Maintained internal recording keeping of incoming and out going inventory deliveries.

Skills

Determining, hardworking, organized and punctual individual with excellent communication desision making, and time management skills
Highly motivated and a supportive team player who work well as a team player and independently
Ability to handle multiple tasks and work under pressure
Committed, efficent and a very reliable worker to ensure completion of task
Excellent computer skills in Microsoft Word, Excel, Publisher and PowerPoint

  • Selected as cash office key holder and supervisor in training

Relevant Experience:

• Active Participant in leadership camp and peer mentoring
• Typing document, Data entry, answering phone inquiries and completed administrative duties as delegated.
• Organized meetings.
• Worked as a cashier.
• 3 years’ experience in customer service.
• Acting supervisor for family business.

Volunteer Experience:

• July 2011 Office Assistance Prayer Place.
• July 2010 Youth leader Rexdale Woman Centre
• December 2010 Gift Wrapper Albion Neighbourhood
  Services.
• November  2009 Gift Wrapper Albion Neighbourhood
  Services .
• Sunday School Teacher 2009-2013 Teacher and Youth Leader At Prayer Place.
• September 23th 2013 Administrative Legal Assistance Carraniza Barrister
  Solicitors.
• January  -May 2017 Café / Kitchen Assistance North York Senior
  Center

Education:

September 2009-2014 North Albion Collegiate Institute.

References:

Available Upon Request.

Timeline

Administrative Assistant

Weston Fprd
12.2023 - Current

Summer Camp Counselor

Delta Family Resource Centre
06.2019 - 08.2019

Call Centre Agent

Voice Logic
05.2019 - 06.2019

Front Desk Receptionist

Food Basics
04.2015 - 10.2016

Inventory Control Specialist

National Logistics Service
01.2014 - 01.2015

Administrative Assistant:

National Logistics Service.
07.2013 - 01.2014
Elizabeth Ramdin