Elizabeth Ramajo
Toronto,ON
Summary
Motivated professional with strong client communication skills and adaptability, eager to gain hands-on experience. Dedicated to learning and growing while contributing effectively, even from an entry-level role, and delivering high-quality service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Toronto , ON
04.2024 - Current
- Communicated clearly and professionally with a wide range of customers, building rapport and ensuring satisfaction.
- Consistently delivered attentive, high-quality service in a fast-paced environment.
- Worked efficiently under pressure during peak hours.
- Adapted to constantly changing demands while maintaining focus and precision.
New Accounts Specialist
Questrade
Toronto, Ontario
09.2023 - 02.2024
- Assisted clients in opening and managing accounts, ensuring accuracy and compliance with regulations.
- Maintained confidentiality and professionalism while handling sensitive client information.
- Collaborated with colleagues to ensure seamless client onboarding and operations.
- Guided clients through discussions about financial goals and planning.
Merchandise Supervisor
Canada's Wonderland
Vaughan, Ontario
05.2022 - 08.2023
- Managed and supervised associates across six locations, ensuring consistent performance and operations.
- Communicated effectively with a wide range of individuals, including team members, management, and clients.
- Trained, mentored, and supported associates to improve performance and adherence to standards.
Education
Diploma - Accelerated Paralegal Program
Seneca College of Applied Arts And Technology
North York05-2026
Bachelor of Arts - Philosophy
University of Toronto
Toronto, ON05-2025
Skills
- Microsoft Office proficiency
- Adobe Acrobat expertise
- Legal research skills
- Client communication
- Conflict resolution
- Zoom proficiency
- Typing speed of 90 WPM
Languages
French
Professional
Certification
- Alternative Dispute Resolution Certificate
Timeline
Barista
Starbucks
04.2024 - Current
New Accounts Specialist
Questrade
09.2023 - 02.2024
Merchandise Supervisor
Canada's Wonderland
05.2022 - 08.2023
Diploma - Accelerated Paralegal Program
Seneca College of Applied Arts And Technology
Bachelor of Arts - Philosophy
University of Toronto
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