Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Pratt

Longueuil,QC

Summary

Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.

Overview

5
5
years of professional experience

Work History

Restaurant Supervisor

Five Guys
04.2019 - 07.2023
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Hired, trained and mentored staff to meet and exceed high quality standards.

Kitchen Hand

Casey's Bar And Grill
05.2018 - 04.2019
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared entrees, salads, and appetizers for over 300 daily customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Bachelor of Arts - Psychology

McGill University
Montreal, QC
2025

Skills

  • Problem Resolution
  • Service Quality Standards Evaluation
  • Restaurant Policies and Procedures
  • Team Coordination
  • Kitchen Staff Supervision
  • Work Procedures Evaluation
  • Food Assembly Supervision
  • Performance Monitoring
  • Cash Register Counting
  • Guest Satisfaction

Timeline

Restaurant Supervisor

Five Guys
04.2019 - 07.2023

Kitchen Hand

Casey's Bar And Grill
05.2018 - 04.2019

Bachelor of Arts - Psychology

McGill University

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Elizabeth Pratt