ELIZABETH OLADIPUPO
Hamilton,ON
Summary
A team player, who possesses a long track record of working effectively unsupervised and quickly mastering new skills, the ability to communicate confidently at all levels. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
12
12
years of professional experience
Work History
Service Point Officer
DHL INTERNATIONAL LIMITED
APAPA-OSHODI EXP.WAY
01.2018 - 01.2019
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Responded to emergency situations by dispatching appropriate personnel to address the incident.
- Managed training programs designed to improve customer service skills among staff members.
- Analyzed data trends related to customer feedback surveys in order identify areas needing improvement.
- Evaluated complaints and emergency-request information to determine response requirements.
Data Entry Officer
DHL INTERNATIONAL LIMITED
NACHO IKEJA LAGOS
01.2016 - 01.2018
- Utilized various software applications to input, process, store, retrieve, and analyze data.
- Troubleshot technical problems associated with the use of automated systems used for data entry.
- Engaged in continuous improvement initiatives to reduce errors while increasing efficiency in data entry operations.
- Verified information entered into database to ensure accuracy and completeness.
- Created spreadsheets for tracking purposes using Microsoft Excel.
- Followed all established policies and procedures when entering data into the system.
- Updated customer profiles based on latest contact information provided by sales department.
Store Keeper
EXECUTEJET AVIATION
INTERNATIONAL AIRPORT IKEJA
01.2014 - 01.2016
- Maintained accurate inventory records using computerized systems.
- Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
- Developed and implemented effective storage strategies for warehouse supplies.
- Coordinated with vendors for timely delivery of goods and services.
- Updated stock information on a daily basis in the system.
- Assisted customers with inquiries regarding products and services offered.
- Ensured proper handling, storage and maintenance of all items in the storeroom.
Mathematics Teacher
RIVERVILLE SECONDARY SCHOOL
ISHAGA LAGOS
01.2010 - 01.2012
- Developed and implemented lessons plans for Mathematics classes.
- Conducted assessments of student learning to measure progress.
- Provided individualized instruction to students who needed extra help with mathematics concepts.
- Maintained accurate records of student grades and attendance.
- Integrated current events into lesson plans when appropriate.
Secretary
MIKANO INTERNATIONAL LIMITED
ACME ROAD LAGOS
01.2007 - 01.2010
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Coordinated meeting logistics such as room reservations and catering services.
Education
B.ED Educational Management and Mathematics -
University of Ibadan
01.2006
Secondary School Certificate -
Odo – Ona Girls Grammar School, Ibadan
01.1998
Skills
- Emergency Planning
- Complaint Handling
- Emergency Call Response
- Emergency Response Coordination
Personal Information
- Date of Birth: 11/17/80
References
- MR SHOLA ENOCH +1 (416) 303-1052
- MR PAUL OKOCHA +1 (347) 705-2877
Hobbies and Interests
- Sewing
- Planning events
- Meeting people
Timeline
Service Point Officer
DHL INTERNATIONAL LIMITED
01.2018 - 01.2019
Data Entry Officer
DHL INTERNATIONAL LIMITED
01.2016 - 01.2018
Store Keeper
EXECUTEJET AVIATION
01.2014 - 01.2016
Mathematics Teacher
RIVERVILLE SECONDARY SCHOOL
01.2010 - 01.2012
Secretary
MIKANO INTERNATIONAL LIMITED
01.2007 - 01.2010
B.ED Educational Management and Mathematics -
University of Ibadan
Secondary School Certificate -
Odo – Ona Girls Grammar School, Ibadan
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