Summary
Overview
Work History
Education
Skills
Certification
Volunteer/Co-curricular Activities
Entrepreneurship
Timeline
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Elizabeth Oladipo

Etobicoke,ON

Summary

Recent undergraduate with a major in Economics and over 3 years of extensive insurance and project management experience. Seeking to leverage an MBA to gain a broader business acumen, enhance mentorship skills, leadership skills and to cultivate a network with professionals from diverse backgrounds. Aspires to become a financial analyst, utilizing improved quantitative, communication and management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Commercial Claims Analyst

AIG Insurance
Toronto, Ontario
08.2023 - Current
  • Manage all aspects of US/Canada auto insurance claims as a designated analyst on over 25 multinational trucking companies and several commercial businesses such as DHL Express and Enterprise Rent-A-Car.
  • Handle complex, litigated liability claims including high exposure trucking & commercial auto bodily injury claims
  • Appointed to work directly with several C-level executives of various companies in order to provide personalized customer service in the event of a motor vehicle accident.
  • Engage with all involved parties to assess reported commercial auto, trucking & general liability claims. Confirm insurance coverage based on each individual's policy in order to determine validity and coverage of stated claim.
  • Appointed by the special handling investigations unit to join an internal team, to assist with flagging down suspicious, possible fraudulent claims.
  • Work with defense counsel to settle litigated claims, including monetary authority and strategy to ensure our clients money and claims are protected.

Auto Claims Adjuster

Intact/BelarDirect Insurance
Toronto, Ontario
02.2022 - 08.2023
  • Responsible for investigating coverage, liability and damages plus negotiating with claimant, attorneys and other carriers through the claims process.
  • Appointed to join a team of 5 on a total loss pilot program which increased customer satisfaction by 30% within 2 months by efficiently settling total loss claims in a timely manner.
  • Conducted interviewing of claimants and witnesses, gather all claims-related information including police reports, recorded statements, hospital records and dash cam footages to assist in the claims investigation process.
  • Attended mediations and settlement conferences as necessary.

Project Coordinator

MyHealth Centre(Imaging diagnostic centre that specializes in ultrasound/X-ray testing)
Toronto, Ontario
05.2021 - 02.2022
  • Supported 4 project managers in the execution of projects by assisting with all the phases of a project such as; initiating and planning for an app rollout that allowed patients schedule an ultrasound appointment directly from their mobile devices.
  • Created project plans to fit stakeholder needs and deliver within budget on demand outcomes.
  • Prepared Excel spreadsheet, reports and PowerPoint decks for several meetings between cross-functional team members.

Education

Bachelor of Arts - Economics

York University
Toronto, ON
10-2021

Skills

  • Proficient in the use of various software application- Microsoft Office, Excel, Outlook, Google Analytics and Teams
  • Agile methodologies (Scrum)
  • Claims investigation
  • Risk management
  • Litigation Management
  • Liability Determination & Settlement Negotiations

Certification

  • CAPM(Certified Associate in Project Management)- Expected 08/2024

Volunteer/Co-curricular Activities

  • Volunteered as a shadow buddy to familiarize new interns at AIG with the company's culture and building environment.
  • Provided with 16 hours of volunteer hours at AIG to volunteer at different organizations such as "CLEAN TORONTO TOGETHER"
  • Member of CABIP(Canadian Association of Black Insurance Professionals)

Entrepreneurship

  • Launched and oversaw an apparel printing sole proprietorship business named VENTEE PRINTS in 2020- Specializing in printing birthday shirts, company branded merchandise, mugs and different types of apparels.

Timeline

Senior Commercial Claims Analyst

AIG Insurance
08.2023 - Current

Auto Claims Adjuster

Intact/BelarDirect Insurance
02.2022 - 08.2023

Project Coordinator

MyHealth Centre(Imaging diagnostic centre that specializes in ultrasound/X-ray testing)
05.2021 - 02.2022

Bachelor of Arts - Economics

York University

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Elizabeth Oladipo