Elizabeth Nutt
Glendora
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the Medical Assistant role on your team.
Professional dispatcher with strong background in emergency communication and coordination. Proven ability to handle high-pressure situations while maintaining clear and accurate information flow. Skilled in operating complex communication systems, prioritizing tasks, and supporting team collaboration. Known for reliability, adaptability, and results-driven approach.
Overview
34
34
years of professional experience
Work History
POLICE COMMUNICATIONS DISPATCHER
Upland Police Department
08.1997 - 08.2025
- Provided accurate information to police officers responding to service calls. Communicated effectively in both verbal and written formats. Collected detailed information from callers regarding incidents requiring police assistance. Gathered pertinent information from witnesses or victims during emergencies. Delivered strong customer service while interacting with the public and law enforcement personnel. Maintained confidentiality when handling sensitive information. Managed multiple phone lines while offering courteous customer service. Operated various office equipment including computers, printers, phones, and fax machines. Prioritized tasks effectively while multi-tasking. Worked independently and collaboratively within a team environment. Organized with strong attention to detail and problem-solving skills. Offered emergency medical instructions to callers.
MEDICAL ASSISTANT
Dr Easter and Dr Armada
01.1992 - 08.1997
- Monitored vital signs including temperature, pulse rate, respiration rate, blood pressure, height, and weight. Reported abnormalities to supervising physician promptly. Prepared examination rooms for patient visits by stocking supplies and maintaining cleanliness. Administered injections according to physician orders while following safety protocols. Assisted physicians during examinations and diagnostic procedures. Conducted laboratory tests such as urinalysis and blood tests under physician supervision. Prepared medical instruments and equipment for use. Documented medical information in patient charts to maintain accurate records. Cleaned treatment rooms and medical instruments in compliance with infection control standards. Collected patient histories through interviews regarding medical and family history, as well as current medications. Organized patient charts prior to visits to ensure availability of relevant information. Provided customer service to patients by addressing inquiries about medical procedures and insurance policies.
Education
High School Diploma -
Crescenta Valley High School
La Crescenta, CACERTIFICATION - CLINICAL MEDICAL ASSISTING
North-West College
Glendale, CA11.1988
Skills
- Participated in public safety awareness programs to enhance community safety Assisted in improving situational awareness during emergencies for better response Identified problems and suggested solutions to support effective problem-solving Documented incidents accurately to maintain precise reporting Responded to emergencies with critical thinking to facilitate timely interventions Maintained confidentiality of sensitive information to support trust in communications Listened actively to caller needs to enhance service quality Utilized effective telephone etiquette to improve public communication Prioritized calls in a multi-line phone system to optimize response times Demonstrated reliability and accountability in all tasks Managed multiple responsibilities to ensure smooth operations
LANGUAGES
Spanish
Fluent
Timeline
POLICE COMMUNICATIONS DISPATCHER
Upland Police Department
08.1997 - 08.2025
MEDICAL ASSISTANT
Dr Easter and Dr Armada
01.1992 - 08.1997
CERTIFICATION - CLINICAL MEDICAL ASSISTING
North-West College
High School Diploma -
Crescenta Valley High School