Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Elizabeth Nugent

Edmonton

Summary

Social work graduate experienced with casework, intake and Client-Centered approaches. Trauma Informed, demonstrating a strong ability to work collaboratively with diverse clients using a Strengths based, Harm Reduction approach. Innovative with advanced aptitude for communications, problem-solving and time management.

Overview

10
10
years of professional experience

Work History

Long Term Care Social Worker

Good Samaritan Society
06.2023 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected legal and medical rights and wishes in accordance with current legislation.

Geriatric Social Worker

Operation Friendship Seniors Society
05.2022 - Current
  • Delivers social work services to seniors facing multiple barriers to well being.
  • Provides resource referrals and coordinates supportive services for clients with substance abuse issues, income and housing insecurity, disabilities, and poverty.
  • Completes detailed case notes to summarize interactions with clients and books follow-up sessions.

Therapeutic Behavioural Assistant

Edmonton Catholic Schools
12.2021 - 05.2022
  • Implements social and emotional behavioural support plans for elementary aged school children
  • Plans and monitors group activities that support the development of social skills
  • Maintains appropriate records of planned programs and child progress

Supportive Independent Living Worker

Independent Advocacy
10.2019 - 12.2021
  • Supported persons with disabilities to learn independent living skills, including job searching and other relevant life skills
  • Identified and responded to behavioural and emotional challenges, assisting individuals with emotional regulation and de-escalation as required
  • Advocated for the well-being of individuals in legal, medical, and other related settings

Camp Attendant

Hope Mission
06.2019 - 08.2019
  • Maintained accurate records, including incident and disclosure reports and camper files for vulnerable children ages 6-13
  • Identified and responded to behavioural and emotional challenges, reporting all presenting issues where required
  • Provided leadership and supervised both small and large group activities, promoting the development of self-esteem and daily living skills

Practicum Student

Today Family Violence Help Centre
01.2019 - 04.2019
  • Directed follow-up calls to agency clients, providing safety planning and risk assessment, supportive listening and resource referral
  • Collected research for and created self-help modules for survivors of domestic violence
  • Composed client case notes and maintained agency database with up-to-date information
  • Attended Domestic Violence Across the Lifespan course and other relevant trainings pertaining to victim experience

Practicum Student

Office Of MLA Nicole Goehring
09.2018 - 12.2018
  • Handled constituent casework
  • Maintained records of constituent information using excel and other computer applications
  • Assisted with outreach events, ensuring set-up was visually appealing and ready for arrival of key stakeholders and important guests
  • Monitored phones and email to ensure that constituent concerns were handled in a timely and tactful manner

Community Care Worker

Riverside Manor Community Care Home
05.2015 - 12.2016
  • Maintained records of personal care, such as daily medication charts, blood sugar measurements, and other concerns relating to the physical and mental health needs of residents
  • Relayed messages and resident requests to appropriate staff members and Social Workers
  • Created incident reports while engaging in conflict resolution and de-escalation techniques

Community Care Worker

Helen's Haven Community Care Home
09.2013 - 01.2014
  • Performed overnight security at a home for senior adults experiencing intellectual and physical disabilities
  • Maintained appropriate filing of professional and personal documentation
  • Entrusted with documenting and handling sensitive and private information

Education

Bachelor of Social Work -

University of Calgary
Edmonton, AB
04.2019

Bachelor of Arts -

University of Toronto
Toronto, ON
06.2016

Skills

Mental Health First Aid certified

CPR & First Aid certified

Non Violent Crisis Intervention certified

Database maintenance

Research, outreach and written correspondence

Able to work both independently and collaboratively

Cultural awareness

Community Service

  • Volunteer for "Cherished", outreach ministry for trafficked women, Beulah Alliance Church, Edmonton - 20 hours - 05/2021-07/2021
  • Outreach Van Worker, Salvation Army, Edmonton - 30 hours - 11/2018-01/2019
  • Volunteer Scrutineer, MLA Nicole Goehring - 5 hours - Edmonton, 04/2019
  • Booth Attendant: Break Forth One Conference, International Justice Mission, Edmonton - 10 hours - 01/2018

Timeline

Long Term Care Social Worker

Good Samaritan Society
06.2023 - Current

Geriatric Social Worker

Operation Friendship Seniors Society
05.2022 - Current

Therapeutic Behavioural Assistant

Edmonton Catholic Schools
12.2021 - 05.2022

Supportive Independent Living Worker

Independent Advocacy
10.2019 - 12.2021

Camp Attendant

Hope Mission
06.2019 - 08.2019

Practicum Student

Today Family Violence Help Centre
01.2019 - 04.2019

Practicum Student

Office Of MLA Nicole Goehring
09.2018 - 12.2018

Community Care Worker

Riverside Manor Community Care Home
05.2015 - 12.2016

Community Care Worker

Helen's Haven Community Care Home
09.2013 - 01.2014

Bachelor of Social Work -

University of Calgary

Bachelor of Arts -

University of Toronto

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Elizabeth Nugent