Elizabeth Mendoza
OXNARD
Summary
I am a Driven Retail Keyholder with comprehensive knowledge in retail operations, customer service, and sales. I also have Strong skills in team leadership, inventory management, and merchandising strategies. I am known for ability to improve store performance and enhance consumer experience through effective communication and problem-solving abilities. In previous roles, made significant contributions to boosting sales revenue and maintaining high standards of store presentation.
Overview
6
6
years of professional experience
Work History
Retail Keyholder
Ecco Shoes
Camarillo
11.2025 - 01.2026
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
- Verified that all customers received receipts for their purchases.
- Processed payments using point-of-sale systems.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Greeted customers upon entry and assisted them in locating products.
- Generated weekly and monthly reports related to sales performance analysis for management review.
- Organized promotional events in order to increase sales volume and brand awareness.
- Confirmed pricing accuracy throughout the store by performing price checks on items.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Retail Keyholder
Gap Inc., Gap Factory
Camarillo
11.2019 - 10.2024
- Assisted management in daily store operations and team coordination.
- Maintained visual merchandising standards to enhance product presentation.
- Processed transactions accurately using point-of-sale systems.
- Monitored sales floor for cleanliness and product availability throughout shifts.
- Resolved customer inquiries and complaints with effective communication skills.
- Trained new staff on procedures and customer service expectations.
- Ensured inventory accuracy through regular stock checks and organization.
Education
Hueneme High School
Oxnard, CASkills
- Point-of-sale systems
- Inventory management
- Sales reporting
- Visual merchandising
- Stock organization
- Team coordination
- Effective communication
- Conflict resolution
- Attention to detail
- Time management
- Sales proficiency
Languages
English
Full Professional
A1
Spanish
Professional
A1
Timeline
Retail Keyholder
Ecco Shoes
11.2025 - 01.2026
Retail Keyholder
Gap Inc., Gap Factory
11.2019 - 10.2024
Hueneme High School