Elizabeth Mendoza
Fresno
Summary
Dedicated Bartender and Server with extensive experience in diverse hospitality settings. Known for maintaining composure in high-pressure environments while delivering exceptional customer service. Proven ability to manage high-volume service effectively, ensuring a positive dining experience for patrons.
Overview
9
9
years of professional experience
Work History
Bartender
India’s Oven
Fresno
03.2022 - 10.2024
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Performed opening and closing duties including restocking supplies.
Cocktail Server
Lucy’s Lounge
Fresno
10.2018 - 12.2021
- Implemented upselling techniques to maximize revenue.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Monitored guest satisfaction and addressed concerns promptly to ensure a positive experience.
Bartender
Toledo’s Mexican Restaurant
Fresno
02.2018 - 10.2021
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Arranged bottles and glasses behind bar to make attractive displays.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Developed good working relationships with fellow employees through effective communication.
Lead Server
Marie Calendars
Fresno
01.2016 - 09.2018
- Managed opening and closing duties to facilitate restaurant operations.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Trained new employees to perform duties.
Education
Associate of Arts - Business
Fresno City College
Fresno, CA06-2018
High School Diploma -
Selma High
Fresno06-2014
Skills
- Safe service compliance
- Group reservations management
- Excellent judgment
- Staff management
- New hire training
- Beverage preparation
- Bar operations management
- Service-Oriented Communication
- Strong multitasking
- Clear and effective communication
Languages
Spanish
Professional
References
References available upon request.
Timeline
Bartender
India’s Oven
03.2022 - 10.2024
Cocktail Server
Lucy’s Lounge
10.2018 - 12.2021
Bartender
Toledo’s Mexican Restaurant
02.2018 - 10.2021
Lead Server
Marie Calendars
01.2016 - 09.2018
Associate of Arts - Business
Fresno City College
High School Diploma -
Selma High
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