Elizabeth McCavitt
Sharon,ON
Summary
Dedicated professional with extensive experience in customer service and housekeeping, notably at AgeCare Aurora. Proven ability to enhance customer satisfaction and maintain high cleanliness standards. Skilled in teamwork and health and safety compliance, consistently reducing discrepancies and fostering loyalty through exceptional service. Strong attention to detail and effective communication skills.
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Housekeeper
AgeCare Aurora
06.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Adhered to professional house cleaning checklist.
Cashier Manager
Vince's Market
02.2015 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored areas for security issues and safety hazards.
- Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
- Built positive relationships with customers to increase repeat business.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
Cashier
Walmart
04.2010 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Arts - Sociology
University of Waterloo
Waterloo, ON02-2026
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
Certification
St. John Ambulance
Emergency First Aid CPR
Timeline
Housekeeper
AgeCare Aurora
06.2023 - Current
Cashier Manager
Vince's Market
02.2015 - Current
Cashier
Walmart
04.2010 - 02.2015
Bachelor of Arts - Sociology
University of Waterloo