Elizabeth Mathew

Back Office:

• Provided chairside assistance during routine exams, sealants, extractions, SDF application, and other standard procedures- including accurate charting for the doctor in real time.
• Skilled in taking phosphor plate x-rays for patients ages 4 and up, with a focus on patient comfort and cooperation across a range of temperaments and anatomical needs.
• Gaining hands-on experience with coronal polishing and assisting in more advanced procedures, continuing to expand clinical knowledge and support capabilities.
• Maintained clean, organized operatories by sanitizing instruments, restocking supplies, and preparing rooms between patients to support efficient daily workflow.

Front Office:

• Experience independently managing all front office duties, including greeting and checking in patients, verifying insurance, answering calls, scheduling, and resolving billing or appointment issues.
• Presented treatment plans, explained benefits and procedures, collected payments, and ensured accurate walkouts with complete documentation and consent.
• Created and maintained patient charts with insurance breakdowns, coverage details, payment records, and follow-ups, including calling on denied claims for resolution.

• Worked as a barista for over a year, Memorized over 25+ drinks and food orders working quickly, switching between roles, and helping out co workers
• Was able to manage 20 hour work schedule along with High School hours and class workload.