Elizabeth Mateo
Los Angeles
Summary
Accomplished cake decorator with expertise in custom cake consultations and food handling safety. At Wholefoods Market, enhanced customer satisfaction through innovative designs and exceptional service, developing a loyal clientele. Open-minded Cake Decorator specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Proficient in various baking and decorating techniques.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cake Decorator
Wholefoods Market
Los Angeles, CA
06.2023 - 11.2025
- Designed custom cake decorations to meet customer specifications and enhance product appeal.
- Collaborated with team members to optimize decorating processes and improve workflow efficiency.
- Maintained cleanliness and organization of decorating station, ensuring compliance with food safety standards.
- Trained new staff on cake decorating techniques and best practices for quality assurance.
- Developed innovative decoration ideas that contributed to seasonal promotions and special events.
- Executed daily inventory checks for decorating supplies, minimizing waste and ensuring availability of materials.
- Assisted in customer consultations to provide personalized cake design recommendations based on preferences.
- Implemented time-saving techniques that improved overall productivity during peak service hours.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Pastry Chef
K Bakery
Pacific Palisades, CA
08.2017 - 11.2019
- Crafted and decorated a variety of pastries, ensuring adherence to quality standards.
- Developed new dessert recipes, enhancing menu diversity and customer satisfaction.
- Conducted regular quality checks on finished products to ensure consistency and excellence.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Cake Decorator
Wholefoods Market
Los Angeles, CA
10.2015 - 09.2017
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Apprentice Pastry Chef
Auntie Em's
Los Angeles
01.2013 - 01.2014
- Developed and executed a variety of pastry recipes, ensuring high quality and consistency.
- Collaborated with team to design seasonal dessert menus, enhancing customer experience and satisfaction.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Assisted in inventory management, optimizing ingredient usage and reducing waste.
- Implemented new decorating techniques, improving visual presentation of pastries and cakes.
- Evaluated product quality and flavor profiles, making adjustments to meet customer preferences.
- Developed strong multitasking skills by managing multiple orders simultaneously, ensuring timely completion and customer satisfaction.
- Adapted quickly to changing demands during busy periods while maintaining focus on delivering excellent results under pressure.
- Participated in recipe testing and provided valuable feedback to improve overall taste and presentation.
Pastry Helper
La Brea Bakery
Los Angeles, CA
01.2012 - 01.2013
- Assisted in preparing a variety of pastries, ensuring quality and presentation standards were met.
- Operated baking equipment, maintaining safety and sanitation protocols throughout the kitchen.
- Collaborated with team members to streamline production processes, enhancing workflow efficiency.
- Provided support during high-volume service periods, demonstrating adaptability under pressure while maintaining output quality.
- Contributed to a positive team atmosphere by providing assistance to colleagues when needed.
Education
Associates in Patisserie And Baking - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
Pasadena, CA09-2011
Skills
- Cake decoration
- Food handling safety
- Custom cake consultations
Certification
Food Handlers Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cake Decorator
Wholefoods Market
06.2023 - 11.2025
Pastry Chef
K Bakery
08.2017 - 11.2019
Cake Decorator
Wholefoods Market
10.2015 - 09.2017
Apprentice Pastry Chef
Auntie Em's
01.2013 - 01.2014
Pastry Helper
La Brea Bakery
01.2012 - 01.2013
Associates in Patisserie And Baking - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts