Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ELIZABETH MACKAY

Toronto,ON

Summary

Detail-oriented Office Administrator with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Office Administrative Assistant

Advertience Inc
01.2024 - 05.2024
  • Created and updated records and files to maintain document compliance.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Aided human resources in recruiting efforts by screening resumes, scheduling interviews, and gathering feedback from hiring managers.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Boosted employee morale by planning and executing engaging company events and team-building activities.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Office Administrator

Sam Sacks Design
09.2022 - 11.2023
    • Streamlined office procedures and policies to support efficiency and accuracy
    • Worked with functional teams to support variety of administrative tasks
    • Arranged and coordinated company business travel
    • Compiled data from various sources for reports preparation and analysis
    • Prepared financial statements, reports, memos and other documents
    • Processed payroll for all staff members on a biweekly basis within established deadlines
    • Ordered supplies as needed while adhering to budget constraints
    • Managed digital and analog filing systems to organize documents and records
    • Managed accounts payable and receivable processes, including invoicing customers and vendors
    • Reviewed employee time sheets for accuracy prior to submission for payroll processing
    • Ensured compliance with applicable laws regarding employment practices
    • Processed invoices, payments, and incoming and outgoing mail
    • Maintained databases for tracking employee information, inventory control records and other organizational data
    • Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents.

Office Administrator

The Down Town Toronto Cat Clinic
04.2022 - 09.2022
    • Interacted with customers by phone, email, or in-person to provide information.
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Maintained electronic and paper filing systems for easy retrieval of information.
    • Received, recorded and filed medical payments by check, cash, and credit card.
    • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
    • Reviewed and sent medical records to other physicians upon request.
    • Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
    • Reduced errors in billing and insurance claims processing by maintaining accurate patient records and staying updated on industry regulations.
    • Trained all new employees on records management system.

Operational Support Technician

The Cheesecake Factory
10.2017 - 02.2022
  • Streamlined office procedures and policies to support efficiency and accuracy
  • Reviewed incoming correspondence and emails for appropriate action or routing to the appropriate personnel
  • Managed accounts payable and receivable processes, including invoicing customers and vendors
  • Prepared financial statements, reports, memos and other documents
  • Ordered supplies as needed while adhering to budget constraints
  • Performed general clerical duties such as photocopying, faxing, mailing packages
  • Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents
  • Developed strong relationships with clients through excellent customer service skills
  • Processed invoices, payments, and incoming and outgoing mail.

Education

Mohawk
Hamilton, ON

Skills

  • Organizational skills
  • Office Management
  • Financial Records and Processing
  • Payroll and Accounts Payable
  • Microsoft Office
  • Administration and Operations
  • Documentation And Reporting
  • Meeting Coordination

References

References available upon request

Timeline

Office Administrative Assistant

Advertience Inc
01.2024 - 05.2024

Office Administrator

Sam Sacks Design
09.2022 - 11.2023

Office Administrator

The Down Town Toronto Cat Clinic
04.2022 - 09.2022

Operational Support Technician

The Cheesecake Factory
10.2017 - 02.2022

Mohawk

Similar Profiles

CREATE PROFILE
ELIZABETH MACKAY