Elizabeth MacEachern
Greater Sudbury
Summary
Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
21
21
years of professional experience
Work History
Laborer
Patrick Mechanical
05.2022 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Early Childhood Educator
Magic Triangle
01.2016 - 05.2021
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
Early Childhood Supervisor
Carrefour Francophone
06.2010 - 10.2015
- Fostered strong relationships with community partners to enhance program offerings and support families'' diverse needs.
- Enhanced children''s learning experiences by incorporating play-based activities and hands-on materials in daily routines.
- Streamlined administrative tasks such as enrollment paperwork, attendance tracking, and budget management to increase efficiency within the center.
- Improved staff retention rates by cultivating a supportive work culture that valued employee contributions and growth opportunities.
- Established a positive partnership with parents by hosting informative meetings, workshops, and open-door policies to ensure transparency and collaboration.
- Developed strategies for continuous program improvement by analyzing data, reviewing parent feedback, and refining practices based on current research in the field of early childhood education.
Early Childhood Educator
Etoile Du Nord
09.2009 - 06.2010
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
Forklift Operator
Vale
06.2009 - 08.2009
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Early Childhood Educator
Etoile Du Nord
09.2008 - 06.2009
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Mine Maintenance
Vale
06.2008 - 08.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Customer Service Representative
TeleTech Holdings
07.2007 - 04.2008
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Cashier
Esso Gas Station
05.2004 - 10.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Crew Trainer
McDonalds
06.2002 - 09.2006
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
No Degree - Early Childhood Care And Education
College Boreal
Greater Sudbury, ON04-2008
High School Diploma -
Ecole Secondaire Catholique Champlain
Chelmsford, ON06-2006
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Time management
- Punctual and reliable
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
Languages
French
Full Professional
English
Full Professional
Timeline
Laborer
Patrick Mechanical
05.2022 - 02.2023
Early Childhood Educator
Magic Triangle
01.2016 - 05.2021
Early Childhood Supervisor
Carrefour Francophone
06.2010 - 10.2015
Early Childhood Educator
Etoile Du Nord
09.2009 - 06.2010
Forklift Operator
Vale
06.2009 - 08.2009
Early Childhood Educator
Etoile Du Nord
09.2008 - 06.2009
Mine Maintenance
Vale
06.2008 - 08.2008
Customer Service Representative
TeleTech Holdings
07.2007 - 04.2008
Cashier
Esso Gas Station
05.2004 - 10.2007
Crew Trainer
McDonalds
06.2002 - 09.2006
No Degree - Early Childhood Care And Education
College Boreal
High School Diploma -
Ecole Secondaire Catholique Champlain
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