Elizabeth Luiters
Woodstock,ON
Summary
Thorough team contributor with strong organizational capabilities. Effective at prioritizing tasks and meeting deadlines.
Overview
25
25
years of professional experience
Work History
Food Service Worker
Woodstock Hospital
12.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Conducted daily equipment checks to ensure operational efficiency.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Line Cook
The Olde Bakery Cafe
05.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Optimized food presentation, resulting in positive customer feedback and increased social media attention.
- Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
- Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Accounts Receivable Clerk
Saint - Gobain Construction Products
10.2014 - 10.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Accounts Payable Clerk
Saint - Gobain Construction Products
02.2011 - 09.2014
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Fostered positive vendor relations, served as primary contact for vendor inquiries and concerns.
- Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
- Matched purchase orders with invoices and recorded necessary information.
Accounts Payable Clerk
General Veterinary Supplies
12.1999 - 06.2010
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Fostered positive vendor relations, served as primary contact for vendor inquiries and concerns.
- Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
- Reduced processing errors, implemented double-check system for all outgoing payments.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
Education
High School Diploma -
Noorderlig High School
South Africa12.1998
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Problem-solving
- Attention to detail
- Positive attitude and energy
- Team oriented
Languages
English
Full Professional
Timeline
Food Service Worker
Woodstock Hospital
12.2023 - Current
Line Cook
The Olde Bakery Cafe
05.2023 - Current
Accounts Receivable Clerk
Saint - Gobain Construction Products
10.2014 - 10.2022
Accounts Payable Clerk
Saint - Gobain Construction Products
02.2011 - 09.2014
Accounts Payable Clerk
General Veterinary Supplies
12.1999 - 06.2010
High School Diploma -
Noorderlig High School
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