Elizabeth Laurie
Laguna Woods,CA
Summary
Dynamic sales professional with a proven track record at Bloomingdales and Carmax. Recognized for exceeding sales goals and delivering exceptional customer engagement. Skilled in educating clients on high-value products, I combine reliability with a strong ability to work collaboratively, ensuring customer satisfaction and loyalty.
Overview
16
16
years of professional experience
Work History
Gate Ambassador
Laguna Woods Village
Laguna Woods, CA
01.2023 - Current
Provide security at entrance to busy gated community.
Check to make sure visitor has proof of permission to enter. Interact with guests in friendly and professional manner.
Sales/Customer Service
Bloomingdales Mattress Department
Newport Beach, CA
03.2016 - 01.2023
Top sales performer in mattress sales exceeding department quarterly goals.
Educated and guided customers through selection process of custom mattresses ($2000-$25,000)
Worked well in a team setting with excellent communication skills.
Received recognition from store for sales performance.
Auto Sales
Carmax
Costa Mesa, CA
04.2010 - 03.2016
Top ranking Sales Representative.
Monthly awards for sales and customer service.
Explained and sold vehicles suiting customer needs.
Skilled at upselling and at working independently and collaboratively in a team environment.
Skills
- Customer engagement and education
- Excellent listening and communication skills and putting customers at ease
- Reliability an flexibility
- Skilled at negotiation and closing techniques
Timeline
Gate Ambassador
Laguna Woods Village
01.2023 - Current
Sales/Customer Service
Bloomingdales Mattress Department
03.2016 - 01.2023
Auto Sales
Carmax
04.2010 - 03.2016