Elizabeth Landaverde
Palmdale
Summary
Dynamic Pro Sales Associate skilled in customer service, team collaboration, and sales transactions. Committed to enhancing customer experiences and driving sales through effective communication and problem-solving.
Detail-oriented professional with a strong background in sales transactions and merchandising. Known for effective communication and attention to detail, ready to support customer satisfaction and drive store performance.
Overview
15
15
years of professional experience
Work History
Pro Sales Associate
Home Depot
Palmdale
04.2024 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions efficiently at the cash register, ensuring customer satisfaction.
- Collaborated with team members to achieve daily sales goals and store objectives.
- Trained new associates on product knowledge and customer service best practices.
- Resolved customer inquiries and complaints effectively to maintain loyalty.
- Participated in store promotions and events to drive customer engagement and sales.
- Conducted follow-up calls to ensure customer satisfaction.
- Maintained accurate records of all sales transactions.
- Developed a deep understanding of company policies and procedures regarding sales operations.
- Responded promptly to any inquiries or complaints from customers.
- Performed data entry tasks related to orders, invoices, and other documents as necessary.
- Researched and identified potential customers, developed relationships with them, and provided product information to generate sales.
- Assisted customers with selecting appropriate products for their needs.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Operated register, handled cash and processed credit card transactions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Retail Specialist
Target
Palmdale
08.2010 - 11.2023
- Maintained cleanliness and organization of the store's interior and exterior areas.
- Performed inventory management tasks such as tracking stock levels, ordering items, and restocking shelves.
- Provided leadership in training new team members on company policies and procedures.
- Conducted weekly audits of merchandise to ensure accuracy of pricing information.
- Assisted with setting up promotional displays, signage, price tags and other materials in accordance with corporate guidelines.
- Collaborated with team members to ensure smooth daily operations of the store.
- Operated equipment such as scanners, printers.
- Displayed merchandise according to company standards for visual presentation.
- Utilized point-of-sale systems and cash registers to process sales transactions accurately.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Answered questions regarding store and merchandise.
- Arranged and display merchandise to promote sales.
- Cleaned shelves, counters, and tables.
- Assisted customers with product selections, answered questions and provided exceptional customer service.
Skills
- Freight Processing
- Display Building
- Sales Presentation
- Order Shipping
- Store Displays
- Item Scanning
- POS Transactions
- Apparel Sales
- Store Organization
- Fulfilling Orders
- Operate Cash Register
- Strong Communication and Interpersonal Skills
- Item Ticketing and Pricing
- Merchandising and Display
- Safety and Cleanliness Standards
- Merchandise Recommendations
- Customer service
- Sales transactions
- Cash handling
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
- Conflict resolution
- Time management
- Adaptability and flexibility
- Teamwork
- Serve customers
Languages
Spanish, Fluent
Timeline
Pro Sales Associate
Home Depot
04.2024 - Current
Retail Specialist
Target
08.2010 - 11.2023