An ambitious, creative and highly motivated individual, with an uncompromising commitment to quality and outstanding customer service. I have a bachelor's degree in development studies and a master's degree in international relations & Diplomatic studies; this means that I am an expert at utilizing the strengths of colleagues and creating an environment of forward-thinking ideas driven by business needs, sales targets and innovative marketing solutions. I have over five years' working experience and a language proficiency in Rukiga, Luganda and English. I am a hardworking, self-motivated, team player, and result oriented individual with good interpersonal and organizational skills who can work under moderate supervision with a high sense of duty and loyalty both professional and privately. I am looking to take on new challenges including managing multiple projects simultaneously and leading a bigger team and make a significant contribution to an institution that offers a genuine opportunity for progression.
Hi, I’m
Elizabeth K. Aridru
Toronto,ON
Summary
Overview
9
years of professional experience
5
Certification
Work History
Elizabeth Aridru Perfumes
Business owner
01.2016
Job overview
- In this role, I am responsible for the direction of the business by managing its overall operations which calls for making major decisions and overseeing overall resources and operations
- Implemented a novel product inventory system which reduced supply issues by over 60%
- Devised a direct marketing campaign aimed at repeat clientele, which successfully cleared all end-of-season stock with an 18% profit margin
- Introduced a new perfume distributor to the store, significantly increasing distribution sales
- Consistently achieved monthly sales targets by up to 140%, through maintaining an up-to-date knowledge of products and brand history and providing a VIP customer experience
- Achieved the top mystery shopper result of 100% and trained all new staff on consultative sales techniques and luxury customer
- Routinely carried out market intelligence on the latest trends in the fashion industry and provide fashion advisory services to clients; this has enabled the business stay trendy, a huge requirement in the fashion industry such that there is increased customer satisfaction
- Consistently built a client base that has grown day by day, both walk-in clients and long-term business clients which has boosted team morale hence business growth
- Acted as the primary spokesperson for the business; this has ensured that I am the business brand ambassador hence increased visibility
- Built trust relations with customers and act as a point of contact for important them; as a result, there is a high level of satisfaction hence loyalty to the business
- Trained an effective team that has interacted with the clients at the front with very good customer care; this has ensured customer satisfaction.
Canada Red Cross
Canada Red Cross Volunteer( Friendly Calls Progra)
01.2024 - Current
Job overview
- Facilitated communication between clients and other service providers.
- Developed and maintained relationships with community organizations and agencies.
- Monitored progress towards service plan goals.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Facilitated outreach activities to build community awareness.
- Passionate about learning and committed to continual improvement.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
Livelihood Development International Initiative
Administrative Manager
12.2023 - Current
Job overview
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Spearheaded complex projects from inception through completion while adhering to strict deadlines without compromising quality or integrity.
- Created reports, presentations and other materials for executive staff.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Clapper House
Executive Assistant
04.2015 - 01.2022
Job overview
- Provided administrative support to the CEO and top-level investigators with scheduling, travel arrangements, expenses, and correspondence
- Managed complex calendars of the top-level investigators resulting in an increase in meetings attended by 20%
- Organized travel arrangements including flights, accommodations, and transportation resulting in 100% accuracy and efficient cost
- Assisted in the preparation of confidential materials for board meetings resulting in a 30% decrease in report preparation time
- Coordinated the execution of multiple projects contributing towards an improvement in project cycle time
- Created and managed office systems to efficiently deal with documentation.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Answered high volume of phone calls and email inquiries.
- Wrote reports, executive summaries and newsletters.
- Managed the office budget including expenses for travels, office supplies, and vendor contracts resulting in a cost reduction
- Prepared expense reports and reconciled credit card statements resulting in a 100% accuracy rate.
- Took notes and dictation at meetings.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Education
Cavendish University
Masters in International Relations & Diplomatic Studies
08.2023
University Overview
Cavendish University
Bachelor's of Arts in Development Studies
01.2013
University Overview
St. Lawrence Secondary School Sonde
Uganda Advanced Certificate of Education
01.2008
University Overview
St. Mary's College Rushoroza
Uganda Certificate of Education
01.2003
University Overview
Skills
- Issue Resolution
- Program Leadership
- Interdepartmental Coordination
- Excellent Communication skills and exceptional Telephone etiquette
- Analytical and Critical Thinking and Decision Making
- Project Planning
- Organization and Time Management
- Clerical Support and Customer Service
- Fluent in English
- Administration knowledge and excellent computer skill
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Supervised a team of 15 staff members.
Certification
I, the undersigned, certify that to the best of my knowledge and belief, this data correctly describes me, my qualifications, and experience.
References
References
- Mr. Ronald Lwabaayi, CEO Livelihood Development International Initiative. +1-647-656-3026
- Kari Roos, Friendly Calls program Cordinator, Canada Red Cross, +1-416-428-9751
- Mrs Dyna Ruvuza, Dynavence couture, Kayla Ruvuza Foundation, +256772050006, kaylaruvuzafoundation@gmail.com
- Mr. Solomon Oyebode Wilson, Clapper House Limited, Lead Investigator, +256782 271241, solomonwilson@clapperhouse.com
- Babigamba Fiona, Housing Finance Bank Uganda, Director Sales, +256775170145, fbabigamba@gmail.com
Languages
English
Full Professional
Reading, cooking, Nature walks
Reading, cooking, Nature walks
I love to read books, mostly self help books, I love to cook for my Family and the joy and satisfaction I get seeing them laugh and happy over a perfectly meal I made And I love to take long walks in nature like forest trails, walks in the parks.
Timeline
Canada Red Cross Volunteer( Friendly Calls Progra)
Canada Red Cross
01.2024 - Current
Administrative Manager
Livelihood Development International Initiative
12.2023 - Current
Business owner
Elizabeth Aridru Perfumes
01.2016
Executive Assistant
Clapper House
04.2015 - 01.2022
Cavendish University
Masters in International Relations & Diplomatic Studies
Cavendish University
Bachelor's of Arts in Development Studies
St. Lawrence Secondary School Sonde
Uganda Advanced Certificate of Education
St. Mary's College Rushoroza
Uganda Certificate of Education
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