Elizabeth Heard
Library Technician
Sturgeon County
Summary
Organized and reliable Library Technician with finely tuned multi-tasking abilities in patron services, cataloguing, processing and marketing departments. Committed to offering friendly and professional service to all patrons. Offers creative marketing solutions for library brand, collaborating with management and co-workers to pursue successful library programs and services.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Library Assistant & Marketing
Morinville Community Library
02.2019 - Current
- Collaborates with fellow staff members on marketing projects aimed at improving overall library services and offerings.
- Creates and maintains informative signage and brochures for patron use.
- Enhances patron experience by providing efficient and courteous service.
- Ensures timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Expertly handles interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
Accounts Receivable Clerk
Front Line Claims Ltd.
06.2007 - 06.2018
- Provided accurate data on outstanding receivables and expected payments from clients.
- Supported management by processing invoice payments with consistent on-time delivery.
- Reduced outstanding account balances through diligent follow-up on overdue invoices.
Education
Library And Information Technology Diploma -
SAIT
Calgary, AB05.2024
Library Operations Certificate -
SAIT
Calgary, AB02.2021
Visual Communications Diploma - Graphic Design And Illustration
MacEwan University
Edmonton, AB04.1997
Skills
Patron Services
Media Relations
Website Management
Processes and Procedures
Problem-Solving
Affiliations
Library Association of Alberta
Timeline
Library Assistant & Marketing
Morinville Community Library
02.2019 - Current
Accounts Receivable Clerk
Front Line Claims Ltd.
06.2007 - 06.2018
Library And Information Technology Diploma -
SAIT
Library Operations Certificate -
SAIT
Visual Communications Diploma - Graphic Design And Illustration
MacEwan University