Elizabeth Hazem
Montclair
Summary
Efficient Ramp Agent known for high productivity and skill in completing tasks swiftly. Possess specialized skills in aircraft ground handling, safety procedures compliance, and baggage management systems. Excel in communication, teamwork, and problem-solving to ensure smooth airport operations and passenger satisfaction.
Overview
1825
1825
years of professional experience
Work History
Ramp Agent
Primeflight aviation
Ontario
03.2022 - 05.2024
- Packed boxes and stock using organizational guidelines.
- Worked in various weather conditions to ensure continuous airport operations.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
Member Services
Sams Club Pharmacy
Chino
01.201 - 01.2021
- Resolved customer complaints professionally in accordance with company policy.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
CNA
San Antonio rehabilitation
Upland
03.2004 - 01.2005
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Supported non-ambulatory residents in range of motion exercises.
Perschool Assistant
Good earth Montessori
Chino Hills
01.2001 - 01.2002
- Supported the lead teacher by helping prepare materials for instruction or assessments.
- Monitored students to observe behavior, enforce rules and maintain safety.
- Assisted teachers in preparing materials for lessons and projects.
- Organized student items by labeling and documenting collection.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
Education
Certified - Cna
Baldy View ROP
Upland, CA02-2004
Skills
- Cargo handling
- Safety protocols
- Radio communication
- Customer service
- Patient care
- Team collaboration
- Time management
- Classroom organization
- Behavior monitoring
- Data entry
- Critical thinking
- Health support
- Multitasking
- Pallet jack operation
- Lifting and sorting
- Aircraft interior cleaning
- Aircraft tug operation
Timeline
Ramp Agent
Primeflight aviation
03.2022 - 05.2024
CNA
San Antonio rehabilitation
03.2004 - 01.2005
Perschool Assistant
Good earth Montessori
01.2001 - 01.2002
Member Services
Sams Club Pharmacy
01.201 - 01.2021
Certified - Cna
Baldy View ROP