Elizabeth Guin
Escondido,CA
Summary
Dynamic and engaging professional with a proven track record at excelling in fast-paced environments. Expert in POS systems and exceptional customer service, I've significantly enhanced customer satisfaction. My friendly demeanor and meticulous attention to detail have fostered positive workspaces and streamlined operations, showcasing my ability to lead and collaborate effectively.
Overview
5
5
years of professional experience
Work History
Barista
S3 Coffee Bar
07.2024 - Current
- Make and serve brand-specific café beverages with focus on speed, quality and consistency.
- Use POS system to accurately enter orders and process payments.
- Maintain a clean and organized workspace for optimal productivity and safety.
- Pleasantly interact with customers during hectic periods to promote fun, positive environment.
Key Holder Supervisor
CVS Health
01.2024 - 07.2024
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Opened inventory boxes and restocked shelves.
- Improved customer service by projecting friendly and knowledgeable attitude.
Front of House Team Leader
Cute Cakes Bakery
06.2022 - 11.2023
- Managed staff scheduling, ensuring optimal coverage during peak hours and events.
- Mentored new employees, fostering a positive work environment and supporting professional growth.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
Sales Associate
That Place That Ships
05.2020 - 08.2021
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about shipping solutions.
Education
Current Student - Early Childhood Education
Palomar College
San Marcos, CA05-2028
High School Diploma -
Del Lago Academy
Escondido, CA05-2020
Certificates of Completion
Escondido, CASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Espresso machine operation
- POS systems
Timeline
Barista
S3 Coffee Bar
07.2024 - Current
Key Holder Supervisor
CVS Health
01.2024 - 07.2024
Front of House Team Leader
Cute Cakes Bakery
06.2022 - 11.2023
Sales Associate
That Place That Ships
05.2020 - 08.2021
Current Student - Early Childhood Education
Palomar College
High School Diploma -
Del Lago Academy
Certificates of Completion
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