During my professional career, I have developed essential skills to understand and anticipate customer needs, while ensuring their satisfaction. My experience as a Customer Success Manager allowed me to gain expertise in project management and problem solving while solidifying my commitment to customer service excellence. Additionally, my technical ability and quick learning of IT tools play a significant role in my pragmatic thinking, allowing me to address challenges effectively and provide practical solutions. I am convinced that my proactivity, my attentive listening and my meticulousness make me an ideal candidate for this position.