Elizabeth Graham
San Diego
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills, along with problem-solving and fostering collaboration to achieve strategic goals. Self-motivated and organized, I thrive in both team-based and independent settings.
Overview
11
11
years of professional experience
Work History
Artist
Self Employed Artist
01.2021 - Current
- Produce and market art prints, both online and at local markets.
- Maintain an inventory of products and resources.
- Develop new concepts for paintings and photographs.
- Promote artwork through online platforms, such as a personal website or Instagram.
Key Holder
Creations Boutique
09.2019 - 12.2020
- Supervised staff to ensure consistent workflow in the sales area and storage facilities.
- Balanced cash drawer at store opening and closing.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Ensured store was opened and closed in a timely manner according to company policies.
BeneTrac Account Manager II
Paychex Inc.
03.2014 - 09.2019
- Managed large group clients, offering technical expertise in Benefit Administration software.
- Optimized data integrity by educating clients about processes while managing Salesforce profiles.
- Guided clients through site updates during plan renewals and Open Enrollment.
- Developed strategies to strengthen multi-product client loyalty and drive referral opportunities.
- Solicited feedback from customers on their experience with products or services.
- Utilized problem-solving skills when dealing with difficult customers.
- Provided technical support to customers when needed.
Education
Bachelor of Arts - Art And Marketing
Alfred University
New York05-2011
Skills
- Creative concept development
- Inventory management
- Customer relationship management
- Problem solving
- Communication skills
- Attention to detail
- Technical support
- Prioritizing workflows
Timeline
Artist
Self Employed Artist
01.2021 - Current
Key Holder
Creations Boutique
09.2019 - 12.2020
BeneTrac Account Manager II
Paychex Inc.
03.2014 - 09.2019
Bachelor of Arts - Art And Marketing
Alfred University
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