Elizabeth Gorski
Calgary,AB
Summary
Strategic thinker offering skills in risk analysis and analytical thought process . An innovative and enthusiastic Commercial Underwriting Technician galvanized by the opportunity to work with a sense of service and ethical purpose.
Overview
7
7
years of professional experience
Work History
Commercial Underwriting Technician
Economical Insurance
Calgary, AB
09.2022 - Current
- Enter and maintain risk information in various information systems.
- Review company records to determine amount of insurance on single risk or group of closely related risks
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Issue policy documents following company standards and guidelines
- Conduct policy changes while adhering to Underwriting risk analysis
- Assist in providing feedback for company wide project to formulate and update current workflow processes.
- Top performer in achieving and succeeding daily goals set by myself and leadership
Insurance Advisor
Western Financial Group
Calgary, AB
02.2022 - 09.2022
- Conduct in-depth policy review via set pre-work to ensure gaps in coverage are filled and limits are adequately set
- Present and clearly explain insurance policy options based on clients' needs and goals.
- Promote client retention through high-quality service and follow through
- Document detailed records of customer interactions and activities in Epic.
- Educate and counsel clients about insurance coverage differences and potential outcomes to persuasively sell maximum coverage within budget.
- Communicate with clients by phone and email to answer questions and offer services.
General Laborer
Focus Auto Design
Calgary, AB
01.2020 - 12.2020
- Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
- Inspected product to ensure customer satisfaction
- Identified product flaws and corrective actions to be taken
- Met daily quotas for production
- Ensured correct destination information to ensure clients received ontime delivery
Assistant Manager
Petland
Airdrie, AB
02.2019 - 08.2019
- Various office operations including data entry, answering calls, faxing documents, managing calendar events
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Assisted in store operations by setting up office space, computers and cash registers
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions
- Enforced company policies and procedures to strengthen operational standards across departments
Owner/Operator
Lils Dog grooming
Airdrie, AB
04.2017 - 03.2019
- Entrepreneur
- Developed long-term relationships with clients
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Controlled supplies and product inventory.
- Delivered excellent service to drive repeat business.
- coordinated accounts receivable/payable
- set and maintained organizational standards
Education
License Certificate - General Insurance - Level 1
PNC Learning
Online01.2022
Skills
- Excellent time management
- Strong interpersonal skills
- Accepting of constructive criticism
- Strong work ethic
- Customer service oriented
- Self-motivated
- Effective at motivating team member
- Thrive on problem solving
Certifications
Level 1 General Insurance License
Timeline
Commercial Underwriting Technician
Economical Insurance
09.2022 - Current
Insurance Advisor
Western Financial Group
02.2022 - 09.2022
General Laborer
Focus Auto Design
01.2020 - 12.2020
Assistant Manager
Petland
02.2019 - 08.2019
Owner/Operator
Lils Dog grooming
04.2017 - 03.2019
License Certificate - General Insurance - Level 1
PNC Learning
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