Elizabeth Gil

As a patient admitting specialist, I manage the front-line patient intake process, focusing on accurate registration, insurance verification, financial collection (co-pays), and providing excellent customer service, ensuring a smooth, welcoming experience by collecting necessary personal/medical info, completing paperwork, coordinating with clinical staff, and upholding compliance policies. Key Responsibilities are as follows.

• Patient Registration & Data Entry: Greet patients, verify identity, collect personal details, and accurately input demographic & insurance information into the system, preventing duplicate records.
• Insurance Verification: Check insurance eligibility, verify benefits, obtain authorizations (if needed), and update records accordingly.
• Financial Collection: Collect co-pays, deductibles, or uninsured discounts, providing receipts.
• Documentation: Obtain signatures on consent forms, advance directives, and other legal documents.
• Patient Guidance: Answer questions about procedures, hospital policies (HIPAA, visiting hours), and direct patients to appropriate areas.
• Coordination: Notify nursing units of patient arrivals, arrange transport, and communicate with other departments.
• Compliance: Adhere to the Code of Conduct, HIPAA, and hospital policies.
• Essential SkillsStrong customer service and communication skills.
  High attention to detail for accurate data entry.
  Ability to work efficiently in a fast-paced environment.
  Understanding of medical terminology and insurance processes.
  
  

• Performs activities of the Receptionist as well as Physician Secretary Scheduler, greet, check in patients, verify demographics of patients, verify insurances, update information in computer system and collect co-payments in a friendly, efficient manner.
• Also scheduling appointments as needed, proactively practicing Advanced Access scheduling guidelines.
• Mailing patient letters and retrieving information as directed by the assigned provider.

• Facilitate efficient clerical services including typing, filing, sorting, and processing essential materials to support departmental operations.
• Maintain accurate records and compose clear, concise reports and correspondence, ensuring information accuracy and coherency.
• Provide relevant information to the public, enhancing understanding of departmental procedures and services through effective communication.

• Accurately processed and filed certified birth records, ensuring compliance with local registration requirements and maintaining confidentiality of patient information.
• Coordinated with new parents to collect necessary signatures on Voluntary Declaration of Parentage (VDOP) forms, facilitating efficient document processing for the Department of Child Support Services.
• Managed the organization and digitization of medical charts, contributing to the hospital's record-keeping efficiency and accessibility while providing prompt customer service through telephone inquiries.

• Managed the accurate scheduling of radiology appointments, ensuring timely diagnostics and patient throughput.
• Maintained comprehensive patient records through proficient data entry, including processing intake forms and managing correspondence via typing, copying, and faxing.
• Provided bilingual translation services to facilitate clear communication between patients and healthcare professionals, enhancing the quality of care.

• Managed multi-line phone system, efficiently fielding inquiries and coordinating appointment scheduling for both lab work and chemotherapy sessions.
• Processed patient intake documentation and facilitated insurance referral authorizations to ensure timely medical service provision.
• Provided essential translation services as necessary, enhancing patient-provider communication and supporting diverse client needs.

• Facilitated patient admissions by efficiently registering individuals for appointments and scheduling follow-ups, ensuring a smooth and organized patient intake process.
• Supported clinical operations by preparing patient charts for medical assistants and managing medical records, including file retrieval and archival, while providing translation services as required.

• Managed the scheduling and coordination of workers' compensation and QME appointments, ensuring efficient processing of intake sheets and maintenance of daily medical charts and exam rooms.
• Provided administrative support through document preparation and communication assistance, including translation services, to facilitate effective collaboration between insurance adjusters, attorneys, and medical staff.

• Managed the scheduling of workers' compensation and QME appointments, ensuring efficient coordination and communication between patients, medical staff, insurance adjusters, and attorneys.
• Facilitated patient care by preparing daily charts and exam rooms, as well as providing support to doctors and acupuncture therapists for optimal clinic operations.
• Performed administrative tasks, including data entry, document preparation, and translation services to enhance clinic workflow and patient experience.

• Managed the scheduling and coordination of workers' compensation and QME appointments, ensuring efficient patient intake and preparation of daily charts and exam rooms.
• Provided administrative support through document processing, including typing, copying, and faxing, and facilitated communication between medical staff, insurance adjusters, and attorneys for updates on workers' compensation cases.

• Accurately monitored and documented patient vital signs to ensure comprehensive health tracking.
• Managed multi-line phone system, effectively addressing inquiries and coordinating communication.