Elizabeth Gbenonu
Windsor,Canada
Summary
I am Reliable and upbeat, successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. A good understanding of product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and a great work
Overview
2
2
years of professional experience
Work History
Retail Team Lead
Wet and Wild
04.2023 - 09.2023
- trained/ mentored other sales associates by focusing on sales techniques and customer service
- conducted weekly inventory checks
- Assumed greater responsibilities in my role, building on my previous experience in this position.
- meticulously handled POS system transactions including cash, credit, exchanges, and returns to ensure seamless accurate cash flow.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Retail Team Lead
Wet and Wild
05.2022 - 09.2022
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers and completing other routine tasks in store.
- operating POS system
Sales Clerk/Cashier
Value Village
06.2021 - 11.2021
- operated POS system where I helped customers make payments accurately
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- I handled returns, assisted with security, and paid attention to detail to make sure customers left happy and transactions were correct.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Bachelor of Arts - Family And Social Relations
University of Windsor
Windsor, ON12.2025
Skills
- Time Management
- Dressing Room Assistance
- Customer Service
- Leadership
- Inventory Management
- payment possessing
- Store Opening and Closing
- POS system
Languages
English
Native or Bilingual
Timeline
Retail Team Lead
Wet and Wild
04.2023 - 09.2023
Retail Team Lead
Wet and Wild
05.2022 - 09.2022
Sales Clerk/Cashier
Value Village
06.2021 - 11.2021
Bachelor of Arts - Family And Social Relations
University of Windsor
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