Elizabeth Fritz
Langley
Summary
Professional with strong background in customer engagement and satisfaction. Proven track record in effectively resolving issues and enhancing client experiences. Excel in team collaboration and adaptable to changing needs. Skilled in communication, problem-solving, and building rapport with clients.
Overview
30
30
years of professional experience
Work History
Customer Experience Agent
Air Canada
02.1996 - Current
Education
Princess Margaret Senior Secondary
Surrey, BCNo Degree - Travel Industry Training
Kwantlen University College
Surrey, BC09-1993
Skills
- Complaint handling
- Customer data confidentiality because
- Problem-solving skills
- Understanding customer needs
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Product knowledge
- Interpersonal skills
- Professionalism
Timeline
Customer Experience Agent
Air Canada
02.1996 - Current
Princess Margaret Senior Secondary
No Degree - Travel Industry Training
Kwantlen University College
Similar Profiles
Kieran HurleyKieran Hurley
IT Manager, App. Dev., Dep. & Maint. at Air CanadaIT Manager, App. Dev., Dep. & Maint. at Air Canada
KerryAnn RickettsKerryAnn Ricketts
Lead Station Attendant at Air CanadaLead Station Attendant at Air Canada
Karam ChohanKaram Chohan
Ramp Agent at Air CanadaRamp Agent at Air Canada
Annie LucAnnie Luc
Agent de bord at Air CanadaAgent de bord at Air Canada
Trealynn StrydTrealynn Stryd
Hairstylist at DCKREWHairstylist at DCKREW