Elizabeth French
Sutton
Summary
Personable and dedicated customer service representative with extensive experience in customer service and animal care. Solid team player with upbeat, positive attitude. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and passionate individual.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Antiques on 48
Baldwin
09.2019 - Current
- Handled customer inquiries and resolved issues
- Managed product displays to enhance visual appeal and customer engagement, including seasonal displays and staging
- Managed content to ensure timely posting across platforms
- Engaged with followers and addressed inquiries
- Processed customer transactions
- Assisted customers with product inquiries and provided exceptional service
- Managed cash register operations, including balancing and reconciling daily sales.
Data Analyst
ERIS
05.2012 - 07.2016
- Created detailed maps using GIS software for project planning and analysis
- Reviewed aerial photography and satellite imagery to identify environmental hazards
- Assisted in training new technicians on mapping tools and software usage
- Updated existing maps with new features or changes in land use patterns
- Created detailed maps of assigned area using GIS
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Identified needs of customers promptly and efficiently
Education
Bachelor of Arts - Geographic Information Systems
Ryerson University
Toronto05-2012
Skills
- Customer service & satisfaction
- Visual merchandising
- Cash register operation
- Staff training
- Event planning
- Compassionate communication
- Cash register operations
- Customer relationship management
- Team collaboration
- Multitasking
- Animal care
- Animal enrichment
- Animal feeding
Volunteer Work
- current volunteer at Shades of Hope Wildlife Refuge
- responsible for feeding and daily care of squirrels
- maintain clean cages and habitats
- ensuring animals are healthy and eating properly
- cleaning and sanitizing all areas
References
References available upon request.
Timeline
Assistant Manager
Antiques on 48
09.2019 - Current
Data Analyst
ERIS
05.2012 - 07.2016
Bachelor of Arts - Geographic Information Systems
Ryerson University