Elizabeth Estes

Supervisor of a large group of Medical Supply Technicians. Duties include administrative actions, performance appraisals and granting leave. Rounding in all areas of the department. Perform quality checks on instrument trays, log books, censitrac records, and cleaning duties. Delegate work to staff. Break, workload and behavior monitoring. Create weekly duty assignments and cleaning schedules.

Duties, Accomplishments and Related Skills:

Decontaminates and sterilizes instruments, medical supplies and equipment, and assembles, wraps and sterilizes trays of instruments. Follows proper Standard Precautions while in decontamination and sterilization areas. Monitors biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment. Sorts mismatched sets of instruments, trays, and medical equipment and makes them available to sterile processing customers in a timely manner. Restocks, labels, and maintains inventory, submits requisitions, collects and distributes instruments, trays, crash carts, and facility medical equipment. Performs environmental maintenance duties and assists in maintaining inventory levels in sterile processing, the operating room, and in equipment storage areas. Verifies that equipment functions properly, requisitions for equipment maintenance, repair or replacement, and removes defective equipment. Maintains a clean work area. Assists with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards. Communicates appropriately using good interpersonal skills.

Duties, Accomplishments and Related Skills:

Decontaminates and sterilizes instruments, medical supplies and equipment, and assembles, wraps and sterilizes trays of instruments. Follows proper Standard Precautions while in decontamination and sterilization areas. Monitors biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment. Sorts mismatched sets of instruments, trays, and medical equipment and makes them available to sterile processing customers in a timely manner. Restocks, labels, and maintains inventory, submits requisitions, collects and distributes instruments, trays, crash carts, and facility medical equipment. Performs environmental maintenance duties and assists in maintaining inventory levels in sterile processing, the operating room, and in equipment storage areas. Verifies that equipment functions properly, requisitions for equipment maintenance, repair or replacement, and removes defective equipment. Maintains a clean work area. Assists with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards. Communicates appropriately using good interpersonal skills.

Duties, Accomplishments and Related Skills:

Decontaminates and sterilizes instruments, medical supplies and equipment, and assembles, wraps and sterilizes trays of instruments. Follows proper Standard Precautions while in decontamination and sterilization areas. Monitors biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment. Sorts mismatched sets of instruments, trays, and medical equipment and makes them available to sterile processing customers in a timely manner. Restocks, labels, and maintains inventory, submits requisitions, collects and distributes instruments, trays, crash carts, and facility medical equipment. Performs environmental maintenance duties and assists in maintaining inventory levels in sterile processing, the operating room, and in equipment storage areas. Verifies that equipment functions properly, requisitions for equipment maintenance, repair or replacement, and removes defective equipment. Maintains a clean work area. Assists with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards. Communicates appropriately using good interpersonal skills.

Duties, Accomplishments and Related Skills:

Housekeeping Aids perform light and heavy cleaning duties and routine housekeeping assignments. Duties may be performed in various health care and administrative settings. Housekeeping Aids must be familiar with the sanitation section's established techniques to maintain the health, safety and aesthetics of the patient environment. Housekeeping Aids need to have a thorough understanding of: Pathogen control and sanitation techniques. Use, storage and safety of cleaning agents. Waste management and environmental-sustainability practices. Housekeeping-related equipment (e.g., Personal Protective Equipment (PPE), buffers and vacuum cleaners). Special requirements for isolation areas. Patient-centered care principles and practices. Health care facility layout. VA, federal and other laws, regulations and standards (e.g., The Joint Commission (TJC))

Duties, Accomplishments and Related Skills:

As Details Clerk, I meet with the next of kin of recently deceased Veterans and assist them in every possible way. I gather signatures from the appropriate next of kin on the death forms, explain the benefits to survivors, and give out forms recapping what we discussed if they should have any questions later. I contact the Iowa Donor Network for every death and am the contact person for the Iowa Donor Network and Eye Bank, as well as the Medical Examiners. I coordinate with funeral homes and hospital morticians regarding autopsies; maintain the supply of flags and issue them as needed. I release the Veterans remains from the morgue, obtain appropriate signatures from the funeral home plus send a copy to the physician to fill out death certificate then I mail the original back to the funeral home plus send a copy to the VA Regional Office and one to scanning along with the rest of the completed death packet. I maintain an electronic death log. I am the witness to recorded consent calls and, maintain a log of all consent calls. I verify all reported outside deaths before I cancel any future appointments the Veteran may have had. I send out letters to request a copy of the death certificate which are used to enter into VISTA, my Excel spreadsheet and send copies to scanning and the VA Regional Office. I promptly return all missed phone calls and while on calls I answer all questions thoroughly or refer them to the proper individual who can be of more assistance.

Duties, Accomplishments and Related Skills:

Generate insurance quotes for potential customers. Notify customers of past due bills and answer questions regarding customer bills. Answer phone calls, keep office clean. Pay customers bills over the phone. Contact banks in regards to mortgages to verify lien holder for customers. Take trashes out and clean restrooms. Contact customers to remind them of appointments and to set up insurance reviews. I am also licensed to sell insurance in the state of Iowa.

Duties, Accomplishments and Related Skills:

Implements security-screening procedures that are central to Transportation Security Administration (TSA) objectives and that will serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft. Assists in conducting screening of passengers, baggage and cargo. May be required to conduct screening at any airport that provides commercial services to the public. Assists in monitoring the flow of passengers through the screening checkpoint to facilitate the orderly and efficient processing of passengers. Maintains close communication with supervisors regarding any issues that might reveal a weakness or vulnerable area of security screening that is discovered in the course of screening duties. Participates in information briefings concerning security-sensitive or classified information.

Duties, Accomplishments and Related Skills:

Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations. Obtain receipts or signatures for delivered goods and collect payment for services when required. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Completion of mission critical duties.