Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Embury

Peterborough,ON

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

22
22
years of professional experience

Work History

Supervisor

Tim Hortons
03.2018 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Assistant Manager

Tim Hortons
06.2001 - 03.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created employee schedules to align coverage with forecasted demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

Personal Support Worker

Sir Stanford Fleming College
Peterborough, ON
06.2013

High School Diploma -

North Hastings High School
Bancroft, ON
06.2001

Skills

  • Operations Management
  • Staff Management
  • Goal-Oriented
  • Inventory Control

Timeline

Supervisor

Tim Hortons
03.2018 - Current

Assistant Manager

Tim Hortons
06.2001 - 03.2018

Personal Support Worker

Sir Stanford Fleming College

High School Diploma -

North Hastings High School
Beth Embury