Elizabeth Edwards
Ogden,UT
Summary
Seasoned professional with over 22 years of progressive leadership experience at Walmart, including management roles and facilitation at the Walmart Academy. Recognized for cultivating people-centered leadership and fostering strong communication skills while maintaining exceptional attention to detail. Proven track record of reliability, adaptability, and high performance in dynamic environments. Committed to delivering quality work, enhancing team success, and upholding a strong customer- and service-oriented mindset.
Overview
23
23
years of professional experience
Work History
Asset Protection Assitant Manager
Walmart, Inc.
05.2003 - 12.2025
- Reviewed, sorted, and processed high volumes of documentation with attention to detail and accuracy.
- Developed and implemented loss prevention strategies to mitigate theft and shrinkage.
- Trained and mentored staff on asset protection protocols and procedures.
- Conducted audits of security systems, ensuring compliance with company policies.
- Maintained and organized filing systems (electronic and physical) to support audits and operational reviews.
- Entered and updated data in internal systems while ensuring completeness and correctness.
- Followed detailed written procedures and policies to ensure compliance with internal controls and policies.
- Supported inventory readiness by maintaining correct records and documentation, and ensuring accurate merchandise counts.
- As asset protection manager, regularly worked with police department to follow state laws and guidelines as well as obey company policy.
- De-escalated frustrated customers by remaining calm and professional while remaining procedure-focused.
- Diligently performed employee evaluations, promoting opportunities for improvement while fostering growth within the company.
- Conducted internal investigations with discretion and professionalism in accordance with company policy (Wicklander-Zulawski certification).
- Routinely handled sensitive financial and personnel information as well as proprietary retail sales data.
- Maintained strict adherence to confidentiality and data protection requirements.
- Used multiple software systems for data entry, record tracking, and reporting.
- Adapted quickly to new systems, updates, and procedural changes.
Academy Trainer
Walmart, Inc.
10.2022 - 10.2023
- Facilitated training programs to enhance team performance and service quality.
- Mentored new leadership on effective teaching strategies and operational procedures.
- Collaborated with management to align training practices with organizational goals.
- Conducted regular assessments of coaching techniques, ensuring compliance with company standards.
- Spoke in front of groups and facilitated activities and interactive discussions.
- Collaborated with fellow leaders to develop cohesive training plans, ensuring consistent progress across all teams within the academy.
Education
High School Diploma -
Ben Lomond High School
Ogden, UT06-1999
Skills
- Security systems management
- Leadership & Team Development
- Customer Service & Relationship Management
- Operational Organization & Time Management
- Clear Communication & Problem Solving
- CCTV monitoring
Languages
English
Native or Bilingual
Timeline
Academy Trainer
Walmart, Inc.
10.2022 - 10.2023
Asset Protection Assitant Manager
Walmart, Inc.
05.2003 - 12.2025
High School Diploma -
Ben Lomond High School