Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Elizabeth Croft

Kelowna,British Columbia

Summary

I am accustomed to a very fast-paced serving environment and am exceptional at pouring draft beer and have my Serving It Right Certification from Dec. 2019 in Kelowna. I have excelled in sales and service in every job and have usually stayed at my job for 4 years on average. I love the social atmosphere of restaurants and bars and am very friendly and outgoing. I am also very accustomed to dealing with regulars and am respectful and loving toward them at all times. I understand how to treat people very well, including other staff members. I also tend to bring to bring in regular customer that are friends and I know many people in Kelowna. I am very thankful for this opportunity and look forward to hearing from you. :)

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales and Marketing Director

Elizabeth Croft
01.2024 - Current

I am currently in the process of launching my businesses. I am beginning a real estate and rentals listing service with virtual tours for Kelowna and area real estate agents. I also have a tourism division with a gallery containing a collection of virtual tours of local Kelowna businesses. :)

My job is to call the real estate agents and brokerages and bring in new members into my listing system, as well as have them promote every home listing on virtual tour. The idea is to provide the public with a hassle-free browsing zone and a website that is very populated with homes.

Virtual Tour Coordinator

Elizabeth Croft
01.2021 - Current

My tour gallery for Kelowna is a continual project that I am working on, and building a gallery portfolio of business and area virtual tours for Kelowna.

This involves training new team members on producing the virtual tours and training new tour people to do the actual virtual tour scenes with their equipment and take the still photos for every virtual tour.

I do the training with the tour processor on how to blend the tours pics together and create the virtual tours, and teach them how to post them on the websites, label them properly, and make sure the finished product is completed properly and is thoroughly loved. :)

Maintaining accurate records of bookings, payments, and client information.

I receive feedback from clients from start to finish in order to identify areas for improvement in future tours and offerings, and make sure my clients are very content and love their tours.

Serving /Bartending /Beer Bin /Shooters /Hostess

A Few Different Employers Over The Years
01.2009 - 12.2018

Food and Drink Service, maintenance, upselling items from appetizers to drinks, and proper table cleanup and preparing for the next guests.

Answered customer questions about hours, seating, and menu information.

Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Greeted customers warmly upon arrival and provided a very friendly and warm presence, and checking in on the customers throughout their dining experience.

Took reservations and to-go orders by phone, answered customer questions, and informed of wait times.

Provided invoices and worked with all forms of payment.

Education

Finished 4 Credits Short of Both Degrees - Business Communications And Economics

Brock University
St. Catharines, Ontario
05.2009

Skills

  • Brokerage and Office Presentations
  • Calendar and Confirmation Scheduling of Membership Signups and Detailed Training
  • Staff Coordinating and Scheduling
  • Prepping and Serving Banquets and allocating gratuities
  • Creating new sales promotions and marketing for businesses, including the presentation of the advertisements for the public (sign boards, menus, coupons, gift certificates, and even outsourced marketing advertisements)
  • Developing new ways to improve staff morale and keep everyone motivated
  • Always available to take any unwanted shifts and am able to work on short notice

Languages

English
Native or Bilingual

Certification

Serving It Right

December 2019

Additional Information

I have been very successful previously in my business in Ontario, BC, and Alberta and I shall be even more successful in Kelowna and area. I have prepared for working on these projects diligently and understand the value of hard work and promoting our city.


My real estate and virtual tours businesses were very successful and the the real estate board exceeded sales they had ever done in the entire duration of the board with my companies being the only difference. I have always set my goals and aspirations very high and, in every instance, well-exceeded my own expectations. Kelowna is going to be busier than any area I have ever helped the real estate agents and brokerages in, and I have brought a new rentals section into the mix and am very excited about it. I am beginning in Kelowna and would ideally like to keep working and provide my services for all of Canada. I shall help Kelowna prosper and flourish.


I was also asked by the BDC to submit my name as a nominee for Young Entrepreneur of the Year Award and although I only had a few days (everyone had a few months to submit their information) and was working nonstop and unable to submit my information, I think it is a great privilege and distinction to even be asked to submit my name because people normally apply for themselves to receive this award. I am thankful in advance to be even more successful in Kelowna and area and help make a serious improvement to our economy.


I also support the Canadian Food Industry, and I support local businesses and networking of our local businesses with all of my work. It is important we fully support our local food producers and restaurants, and stand behind Canadian Food. I really love working with businesses and have many connections and friends that visit when I am working and suggest local restaurant, products, and services to all of the businesses I work with. I bring enthusiasm and love to my work. :)

Timeline

Sales and Marketing Director

Elizabeth Croft
01.2024 - Current

Virtual Tour Coordinator

Elizabeth Croft
01.2021 - Current

Serving /Bartending /Beer Bin /Shooters /Hostess

A Few Different Employers Over The Years
01.2009 - 12.2018

Finished 4 Credits Short of Both Degrees - Business Communications And Economics

Brock University
Elizabeth Croft