Elizabeth Mondragon
Modesto
Summary
Healthcare professional with strong expertise in patient assessment, care planning, and medical documentation. Focused on team collaboration and consistently achieving optimal patient outcomes. Known for adaptability and reliability in fast-paced environments. Skilled in patient intake, triage, and electronic health records management.
Overview
12
12
years of professional experience
Work History
Intake Nurse
Sutter Care at Home
04.2019 - Current
- Contributed valuable insights during interdisciplinary team meetings, helping guide ongoing treatment planning efforts for complex cases.
- Educated patients about their medical conditions, empowering them to make informed healthcare decisions.
- Provided compassionate care to patients during difficult moments, such as delivering a challenging diagnosis or discussing end-of-life care options.
- Streamlined the intake process for faster admissions, ensuring prompt access to care.
- Coordinated seamless transitions between inpatient and outpatient settings, reducing readmission rates and promoting optimal recovery.
- Developed strong rapport with patients and families, establishing trust as a foundation for effective nursing interventions.
Case Manager
Hy-Lond Health Care
06.2017 - 04.2019
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Floor Nurse
Modesto Post Acute
05.2017 - 11.2017
- Mentored new nursing staff, fostering a supportive environment for professional growth and development.
- Administered medications safely according to physician orders, closely monitoring for adverse reactions or interactions among drugs.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Maintained accurate records of residents' healthcare treatments and responses.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Increased efficiency in documentation by utilizing electronic health record systems effectively and accurately.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Provided thorough patient education, ensuring understanding of diagnoses, treatments, and follow-up instructions.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Conducted ongoing assessments of patients'' physical, emotional, and social needs, adjusting care plans accordingly.
- Reduced medication errors with diligent attention to detail during medication administration.
- Participated in quality improvement initiatives aimed at enhancing clinical practice standards across the nursing department.
Nurse Case Manager/Utilization Review
Status Medical Management
10.2012 - 05.2017
- Educated patients and caregivers on healthcare protocols and processes.
- Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Educated patients on disease management techniques, empowering them to take control of their health and reduce complications.
- Promoted continuity of care by coordinating with healthcare providers, social workers, and family members in the development of discharge plans.
- Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Ensured regulatory compliance by staying current on industry best practices and maintaining meticulous documentation records.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Optimized resource utilization by identifying opportunities for cost containment without compromising care quality.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Facilitated smooth transitions between healthcare settings by effectively communicating pertinent information to receiving facilities or home health agencies.
- Enhanced interdisciplinary team communication, ensuring timely and accurate updates on patient progress.
Education
LVN Nursing -
Modesto Junior College
Modesto, CA05.2010
Associates Degree - Science
Modesto Junior College
Modesto, CA08.2009
Skills
- Ethical Nurse
- Patient Advocacy
- Compassion
- Effective Communication
- Multi Tasker
- Excellent Organizational Skills
- Bilingual/Translating
- Coordinating appointments
- Diagnostics
- Field Management
- Case Management
- Utilization Review
- Patient communication
- Employer communication
- Medical terminology
- Anatomy
- Physiology
- Systems and disease process
- Family concerns
- Staff communication
- Quality of patient care
- Work Compensation
- Educating patients
- Monitoring progress
- Recommending actions
- Empathy and sensitivity
- Case management
- Work delegation
- Community resources
Key Skills Assessment
Coordinating appointments and diagnostics, Field or Case Management, Utilization Review, Patient and employer communication, Effective communicator who is able to interface with staff at all levels; acts as liaison between groups of wide socio-economic and cultural backgrounds; builds trust and rapport with patients, Excellent understanding of medical terminology, anatomy and physiology, systems and disease process, patient advocacy, family and relative concerns, and staff communication
Professional Competencies
- Provides quality of patient care
- Bilingual (Spanish)
- Work Compensation 4+ years
- Case Manager 2 years
- Functions efficiently and effectively in a rapidly changing environment of care
- Educates patients about their medication, the individual progress of their conditions, and how to care for themselves.
- Scheduled pre and post appointments to monitor progress of patients, recommending actions to ensure continued quality
Languages
Spanish
Full Professional
Timeline
Intake Nurse
Sutter Care at Home
04.2019 - Current
Case Manager
Hy-Lond Health Care
06.2017 - 04.2019
Floor Nurse
Modesto Post Acute
05.2017 - 11.2017
Nurse Case Manager/Utilization Review
Status Medical Management
10.2012 - 05.2017
LVN Nursing -
Modesto Junior College
Associates Degree - Science
Modesto Junior College
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