Dedicated Human Services Worker offering 20 years of education, crisis intervention and leadership expertise. Offering comprehensive background in social services, domestic violence education and prevention, substance misuse, and attachment based parenting support. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and strategies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Family Violence Specialist
The Today Centre
06.2023 - Current
Screen all requests for services to determine eligibility for The Today Centre Intake and Assessment Services
Conduct risk assessment and safety planning as appropriate
Determine needs and provide appropriate information and referrals as needed
Provide information and education on family violence related topics
Provide short term emotional support specific to family violence related issues
Deliver information workshops on topics such as Healthy Relationships/Healthy Families to new Canadians
Provide direct supervision to Social Work students to assist in their learnings and placement outcomes
Assist with quality control items on Outcome Tracker such as merging and providing feedback on streamlining data collection
Maintain accurate and theme based case notes
Parent Education Coordinator
Sources Family Services
10.2013 - 06.2023
Improved parental involvement in children''s education by organizing workshops and informational sessions for families
Assisted families in navigating the child welfare system, advocating on their behalf when necessary
Conducted thorough assessments to identify areas of need within each family unit, developing targeted interventions accordingly
Served as a liaison between various stakeholders-schools, service providers, government agencies-to ensure seamless support for families in need
Responsible for quality control and collecting statistics from ShareVision Online Database
Assist Program Manager with compiling outcomes for the Annual Report
Women's Support Worker
Options Community Services
10.2013 - 06.2023
Monitor safety and security of women and children fleeing violence while residing in women's transition house
Respond calmly and appropriately to crisis situation in transition house as well as crisis line calls
Complete and provide safety planning as needed for women in shelter, community and planning to return home
Administration of Jacqueline Campbell Danger Assessment tool
Established trusting relationships with clients and their families through empathetic communication and active listening
Senior Team Lead
YWCA Lethbridge & District, YWCA Harbour House Women’s Emergency Shelter
01.2005 - 09.2013
Provide positive leadership through effective communication and support
Responsible for interviewing and hiring new staff
Responsible for setting up and maintaining staff personnel files
Responsible for providing direct supervision to front line staff and completing performance appraisals
Assisted with implementation of Promising Practice’s and Policy and Procedures manuals
Responsible for compiling the monthly, quarterly and yearly statistics for Women’s Emergency Shelter
Succession planning strategies and implementation
Casual coverage representative for Domestic Violence Court when required
Representative on Housing First Committee, and Safety Committee for YWCA Lethbridge & District
Advocacy and collaboration with community resources to create partnerships
Planned and assisted in facilitation of four day training conference; Aboriginal Women Access to Justice
Maintain and provide quality control reports of the Share Vision database and ensure accurate data collection
Education
Bachelor of Arts - Correctional Studies
Lethbridge Community College
Lethbridge, AB
06-2008
Skills
Case management
Workshop facilitation
Collaboration skills
Advocacy strategies
Client support from trauma informed approach
Interpersonal communication
Data base management and quality control
Program development
Supervision and management experience
Certification
Jacqueline Campbell Danger Assessment tool
Mental Health First Aid
Strong Leadership Level 1
Truth and Consequences of Strangulation During Sex
Indigenous Cultural Safety
ASSIST - Applied Suicide Intervention Skills Training
Fantastic Facilitation Training
Circle of Security Parenting Training
Workplace Health and Performance in Leadership
Timeline
Family Violence Specialist
The Today Centre
06.2023 - Current
Parent Education Coordinator
Sources Family Services
10.2013 - 06.2023
Women's Support Worker
Options Community Services
10.2013 - 06.2023
Senior Team Lead
YWCA Lethbridge & District, YWCA Harbour House Women’s Emergency Shelter
01.2005 - 09.2013
Bachelor of Arts - Correctional Studies
Lethbridge Community College
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