Elizabeth Cirillo
Innisfil,ON
Summary
Detail-oriented Medical Office Assistant with a focus on patient scheduling and medical records management. Proven ability to streamline office operations, maintain confidentiality, and enhance team productivity while ensuring a smooth patient experience. Proficient in managing clerical duties and supporting clinical procedures.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Bradford Health
Bradford, Ontario
09.2025 - Current
- Managed patient scheduling and appointment reminders for efficient office flow.
- Processed medical records and maintained confidentiality of patient information.
- Organized office supplies and maintained inventory.
- Coordinated patient check-in and check-out procedures to enhance visit efficiency.
- Provided support in preparing examination rooms and ensuring cleanliness standards.
- Executed clerical duties including filing documents, entering data into computer system, and photocopying forms to maintain organized records.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Assisted physicians during examinations by providing instruments and supplies.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Managed processing of referrals for specialist visits or diagnostic tests to ensure timely patient care.
MOA OFFICE LEAD
Olive Medical
Mississauga, Ontario
04.2022 - 01.2025
- Streamlined daily office operations, ensuring efficient workflow and productivity.
- Managed inventory of office and medical supplies to ensure uninterrupted availability for staff and patient needs.
- Oversaw staff training programs to enhance team skills and knowledge.
- Recorded patients' vital signs to facilitate health monitoring and timely interventions.
- Assisted doctors with small patient procedures, including vaccines (intramuscular and subcutaneous), chaperone for pap smears, and ear syringing.
- Performed special test collections, such as specimens and blood collection.
- Cleaned and sterilized surgical instruments using autoclave to maintain a safe and hygienic environment for patient care.
- Answered phones and routed voicemails while managing electronic medical record faxes.
- Received and distributed mail, letters, and packages promptly.
Owner
Cirillo Landscaping
06.2019 - 04.2022
- Trained employees on equipment operation, provided training packages to enhance skills
- Managed billing processes and filed invoices and city contracts to ensure compliance
- Lawn and garden maintenance (May-Sept.) Fall clean-up, snow removal (Sept.-Apr.)
Crew Leader/Supervisor
Municipal Maintenance
08.2013 - 01.2019
- Oversaw grass cutting and sidewalk de-weeding operations in Vaughan and Toronto
- Trained employees on operation and maintenance of various equipment
- Conducted weekly inspections and assembled comprehensive training packages for new employees
- Lawn and garden maintenance (May-Sept.) Fall clean-up, snow removal (Sept.-Apr.)
Law Clerk
Jennifer White Barrister & Solicitor
05.2012 - 05.2013
- Research records, court files, and other legal documents; prepare affidavits
- Entered and maintained lawyer’s dockets while coordinating with accounting department to ensure accuracy
- Responded to client questions and concerns, fostering positive relationships.
- Executed office and clerical tasks to support daily operations
Medical Office Receptionist
St. Clair Medical Centre
05.1999 - 05.2012
- Greeted patients warmly upon arrival at the medical center.
- Scheduled appointments efficiently using Numaric health record systems.
- Assisted with administrative tasks to support clinic operations smoothly.
- Scheduled patient appointments, verified patient demographic information at each visit.
- Managed daily operations of front desk including cash handling activities when necessary.
- Greeted patients and visitors in person or on the telephone, answering or referring inquiries.
- Assisted with various administrative duties such as photocopying, faxing documents, ordering supplies.
Education
Diploma - Health Unit Coordinator
CIMT College
250 Dundas St. W. suite 105 Mississauga, Ontario 12-2021
Diploma - Phlebotomy And Intramuscular Injections
CIMT College
250 Dundas St. W. Suite 105 Mississauga, Ontario 09-2021
Medical Office Assistant Diploma - Medical Office Assistant
Bryan College of Applied Health And Business Sciences
1200 Lawrence Ave. W. Toronto, Ontario 08-2021
Skills
- Patient registration
- Patient scheduling
- Appointment reminders
- Managing patient records
- Customer service
- Medical records management
- Medical records maintenance
- Vital signs measurement
- Medical procedures
Certification
- Standard First Aid and CPR “C” & AED, 04/01/17, 04/01/20
- Working at Heights Fall Protection Group (AB19272), 02/17/19
Timeline
Medical Office Assistant
Bradford Health
09.2025 - Current
MOA OFFICE LEAD
Olive Medical
04.2022 - 01.2025
Owner
Cirillo Landscaping
06.2019 - 04.2022
Crew Leader/Supervisor
Municipal Maintenance
08.2013 - 01.2019
Law Clerk
Jennifer White Barrister & Solicitor
05.2012 - 05.2013
Medical Office Receptionist
St. Clair Medical Centre
05.1999 - 05.2012
Diploma - Health Unit Coordinator
CIMT College
Diploma - Phlebotomy And Intramuscular Injections
CIMT College
Medical Office Assistant Diploma - Medical Office Assistant
Bryan College of Applied Health And Business Sciences