Elizabeth Cantin
Stittsville,ON
Summary
Experienced Gym Supervisor adept at managing fitness facilities and coordinating staff. Skilled in promoting health and wellness, maintaining gym equipment, and implementing safety protocols. Known for fostering positive relationships with members, improving overall gym experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Supervisor
Global Pet Foods
Kanata, Ontario
02.2024 - Current
- Supervised daily store operations, including opening and closing routines, inventory management, and stocking shelves.
- Conducted daily and weekly meetings with upper management to align store goals and effectively lead the staff.
- Maintained extensive product knowledge to address clients' pets' behaviour and nutritional needs.
- Received and placed orders for store inventory.
- Trained new employees on product knowledge, customer service techniques, cash handling procedures, and store policies.
- Oversaw cash handling procedures, ensuring accuracy in transactions and deposits, while monitoring cashier performance.
- Delegated tasks to staff, setting priorities and goals to maintain operational standards.
- Responded to customer inquiries with researched information.
- Maintained a clean and organized work environment for an enjoyable shopping experience.
Intern Physiotherapist Aide
Family Physiotherapy Centre
Kanata, Ontario
04.2024 - 08.2024
- Provided physical therapy treatments under the direction of the Physical Therapist and assisted in evaluating patients' range of motion, balance, strength, and coordination.
- Monitored patients during treatments to ensure proper form and technique, and observed for changes in symptoms that may require further evaluation.
- Assisted with therapeutic modalities, including ultrasound and electrical stimulation, and applied modalities as directed.
- Prepared treatment areas with necessary equipment and supplies, and cleaned therapy equipment after each appointment.
- Maintained accurate documentation of patient progress, including treatment notes, prognosis, and outcomes, while compiling intake forms and updating medical records.
- Performed administrative tasks, such as scheduling appointments and recording progress during sessions, to support the rehabilitation process.
- Provided emotional support to motivate patients throughout their rehabilitation journey.
Sales Associate
Anytime Fitness
Ottawa, Ontario
02.2023 - 12.2023
- Greeted members and guests, provided facility tours, and answered inquiries.
- Assisted with new member registration, including collecting payment information and providing membership agreements.
- Ensured patron safety by monitoring the gym floor during peak hours.
- Performed administrative duties, such as scheduling appointments and managing inventory records.
- Handled incoming calls regarding membership fees and promotions.
- Collaborated with staff to create marketing materials and promotional campaigns.
- Managed customer accounts and updated member information using specialized software.
- Returned equipment to proper locations and re-racked weights and accessories.
Personal Trainer Intern
Love Your Body
Ottawa, Ontario
01.2023 - 12.2023
- Observed client workouts to ensure safety and proper execution of exercises, providing positive feedback and encouragement.
- Demonstrated new exercises, modifications, and safe techniques, including stretching exercises to improve flexibility and range of motion.
- Monitored participants during classes for issues and incorrect techniques.
- Assisted coaches in planning and organizing practice sessions while learning from experienced personal trainers.
- Participated in a learning session hosted by a sports physiotherapist to enhance knowledge and skills.
- Discussed fitness classes with members to align with their lifestyle goals and address physical limitations.
- Assisted with administrative tasks such as scheduling appointments, answering phones, and managing paperwork.
- Returned equipment to proper locations and re-racked weights and accessories.
Front Desk Supervisor
Good Life Fitness
Ottawa, Ontario
07.2020 - 04.2023
- Greeted and welcomed gym members, visitors, and guests upon arrival, conducting facility tours for potential new members.
- Handled customer inquiries in person, via phone, or email, providing information on class schedules, pricing plans, and services.
- Maintained accurate records of transactions in the gym's database and updated member accounts.
- Monitored the gym floor to ensure patron safety and compliance with regulations.
- Assisted in organizing special events, such as fitness challenges and competitions.
- Scheduled maintenance appointments for fitness equipment repairs.
- Checked inventory for gym equipment and supplies to ensure availability.
- Inspected locker rooms regularly to maintain cleanliness.
- Provided guidance on the proper use of exercise machines and introduced clients to trainers.
- Delegated tasks to other staff members to ensure efficient operations.
- Participated in staff meetings and training sessions to enhance service delivery.
Server and Cook
Jo-Jo Pizzeria
Stittsville, Ontario
07.2019 - 05.2020
- Greeted guests, provided menus, and built relationships with regular customers.
- Maintained knowledge of menu items, garnishes, ingredients, and preparation methods.
- Assisted in training new servers and checked food quality before serving.
- Served alcoholic beverages responsibly and ensured dining room cleanliness.
- Handled cash transactions accurately and performed calculations for bills.
- Monitored stock levels and ordered supplies as needed.
- Cleaned kitchen equipment, surfaces, and utensils.
Education
Diploma - Fitness And Health Promotions
Algonquin College
Ottawa, ON08-2024
Skills
- Effective Leadership
- Staff Training
- Client Service
- Complaint Handling
- SMART Goal Generation
- Equipment Demonstration
- Cash Register Operations
- Communication
- Collaboration
- Troubleshooting
- Microsoft Office
- Canva
Accomplishments
- Graduated with Honors
- Promoted to leadership role within small timeframe
Certification
- CPR and AED Level C
Timeline
Intern Physiotherapist Aide
Family Physiotherapy Centre
04.2024 - 08.2024
Team Supervisor
Global Pet Foods
02.2024 - Current
Sales Associate
Anytime Fitness
02.2023 - 12.2023
Personal Trainer Intern
Love Your Body
01.2023 - 12.2023
Front Desk Supervisor
Good Life Fitness
07.2020 - 04.2023
Server and Cook
Jo-Jo Pizzeria
07.2019 - 05.2020
- CPR and AED Level C
Diploma - Fitness And Health Promotions
Algonquin College
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