Dynamic professional with extensive experience at Allied Universal Security, excelling in organization and customer service. Proven ability to streamline operations and enhance efficiency through effective time management and attention to detail. Skilled in data entry and adept at managing multi-line telephone systems, ensuring a welcoming and secure environment for all clients.
Overview
2
2
years of professional experience
Work History
Receptionist
Allied Universal Security
02.2025 - 03.2025
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Assisted with onboarding new clients and securing paperwork completion.
Operated multi-line telephone system to answer and direct high volume of calls.
Handled assignments independently with good judgement and critical thinking skills.
Security Officer
Allied Universal Security Services
10.2024 - 03.2025
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle,and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Sales
Ross
08.2023 - 10.2023
Increased sales revenue by developing and implementing strategic sales plans for cosmetic products.
Analyzed daily sales figures and developed strategies to increase sales.
Developed and presented sales strategies to increase target market sales.
Education
High School Diploma -
Colegio De Bachilleres Plantel 17
Mexico
01-2024
Skills
Organization skills
Time management
Telephone skills
Data entry
Scheduling appointments
Office administration
File management
Calendar management
Multi-line telephone systems
Basic accounting
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Allied Universal Security
02.2025 - 03.2025
Security Officer
Allied Universal Security Services
10.2024 - 03.2025
Sales
Ross
08.2023 - 10.2023
High School Diploma -
Colegio De Bachilleres Plantel 17
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