Elizabeth Blady

• Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
• Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
• Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
• Completed safety training and certifications.
• Kept detailed records of customer information and services provided to increase retention
• Resolved guest complaints about service or style.
• Counted and documented opening and closing cash amounts daily.
• Trained salon staff in traditional and innovative haircutting techniques and salon management.

Began working at Linea as their assistant/apprentice. I then moved to a licensed stylist position where I then grew a loyal clientele. Moving back home to Thunder Bay was the reason for leaving this position.