Elizabeth Blackstone
San Anselmo,CA
Summary
I have proven, long term management and leadership skills in the retail industry. My passion and main focus is Horticulture with extensive plant knowledge, landscape design skills, plant purchasing, and interfacing with wholesale plant growers. I have recently stepped back from management roles and am working 3 days a week as a plant consultant, and horticultural advisor at a local family owned nursery.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager
Summerwinds Garden Centers (formerly Armstrong Garden Center)
05.2016 - 06.2022
- Delivered excellent customer service and adhered to standard practices to maximize plant sales and minimize shrinkage
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Oversaw inventory management through cycle counts, audits and shrinkage control
- Resolved customer problems by investigating issues, answering questions and building rapport
- Strengthened work flow productivity by hiring, managing and developing top talent.
Assistant Leader
Restoration Hardware
08.2010 - 08.2016
- Enforced company policies, answered coworkers' questions and trained new personnel
- Identified needs of customers promptly and efficiently.
Owner
Blackstone Landscape Design
03.2002 - 07.2010
- Ran a successful Landscape Design business with many repeat customers and satisfied customer referrals
- Provided excellent, to scale landscape designs, and unique plant selection based on customer needs and vision
- Supervised all aspects of plant installation, hardscape and irrigation.
Education
Bachelor of Arts -
Connecticut College
New London, CTSkills
- Inventory Management
- Cash Management
- Customer service
- Extensive horticulture knowledge
- Landscape design, flower arranging, plant purchasing
Certification
- C-27 Landscape Contractors License (now expired)
- CCNP certification
Otherworkhistoryandrecognition
- Secret Shopper, Sloats Nurseries
- Retail Sales and Horticulture Consultant, Cottage Gardens of Petaluma
- Store Manager, Smith and Hawkins, Mill Valley Ca
- Featured Designer in Marin Magazine
- Articles highlighting Landscape Design in Marin IJ and SF Chronicle
- Featured on 3 episodes of Inside Look TV
Timeline
Store Manager
Summerwinds Garden Centers (formerly Armstrong Garden Center)
05.2016 - 06.2022
Assistant Leader
Restoration Hardware
08.2010 - 08.2016
Owner
Blackstone Landscape Design
03.2002 - 07.2010
Bachelor of Arts -
Connecticut College
- C-27 Landscape Contractors License (now expired)
- CCNP certification
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